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  • Report:  #750086

Complaint Review: JM&G - Internet

Reported By:
Vickie Hammond - Augusta, Georgia, United States of America
Submitted:
Updated:

JM&G
500 Jim Moran Blvd 33442 Internet, United States of America
Phone:
800-553-7146
Web:
www.jmagroup.com
Categories:
Tell us has your experience with this business or person been good? What's this?
in purchasing my hyundai azerea i was told it would be a win win if i purchase gap insurance. they informed me that with your regular insurance and gap if anything happens to your vehicle your car would be paid for. i never missed one payment but when my car was totoaled I submitted thye correct paperwork in a timely manner. jm&a guaranttee me that my car was going to be paid in full, however jm&a only paid half of what they were suspose to pay. they were very misleading and i am very disappointed in them.  


1 Updates & Rebuttals

Cory

San Antonio,
Texas,
U.S.A.
Watch Out

#2Consumer Suggestion

Thu, July 07, 2011

You have to read what the limits are that your GAP policy WILL pay out. The "nice" salesmen or finance guy will tell you anything but, as with any contract it's what's written in the paperwork. One I saw had a MAX of $5,000 over what your insurance would cover you. IF you were really "upside down" you'd be up the creek. The coverage are usually in smallprint on the back, hard to see. I've seen dealer sale GAP insurance for $499 or more. I've bought it when I refinance my vehicle a month later from a credit union from $99 to $299. The dealer makes a profit on it just like the vehicle. What was jm&a's reason for only paying half? Since it was insurance, I'd file a complaint with your state's insurance board.

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