tfkohman
Freeville,#2Consumer Comment
Sun, October 19, 2014
i purchased my car from joe approximately 2 weeks ago...the price was within $100 of its value according to kbb.com...there turned out to be a couple of problems with the car after i'd left the lot with it. i immediately brought it back. the first problem was the alternator started making a noise. joe immediately had his mechanic replace it.
also, the fan, heat and ac werent working. his mechanic couldnt figure out the problem...so he sent me to another mechanic who also couldnt solve it...then he asked me to leave the car for a day and he would make sure it got fixed...and by the end of the day it was! he was relentless about getting it fixed...he is honorable, honest, and an all around good man. the things in the complaint above are mostly things that wouldve been obvious on a test drive or pre-purchase examination...who buys a car an older car and doesnt pay attention to rust?? and a fuel pump a month later breaks down and you want the dealer to replace it?? the tires were bad? didnt notice that either when purchasing the van??
if he drove the thing he must have opened the drivers door and wouldve noticed a problem then...sometimes drums can get rusted from sitting but driving it around for awhile will resolve that...and i have never seen anyone take off drums without having to bang it off...and a walk around inspection shouldve told him if there was a problem with a headlamp and a hatch door. these are things that can be expected with an old car...not things that occurred after purchase...he shouldve noted these things before...
each car come with a standard warranty...and offers higher warranties at a fair price...i have a 6month unlimited miles warranty practically bumper to bumper...if your going to buy an old car or car with high miles, that should be common sense, otherwise it is your gamble...of course he cant warranty everything on every vehicle, he runs a business to make a living...and he is a very generous community man who should be respected as such...
i would recommend joe to anyone and i would be a repeat customer when the time comes that i look for a new vehicle...
frankie c
endicott,#3Consumer Comment
Fri, September 14, 2012
i have purchased a vehicle from joe in the past. he offers older vehicles and finances them as well with no interest. he offers a 30 day warranty. you can't expect a 15 year old car to not need repairs. he offers a service to people who have bad credit. unfortunately he cannot offer a new car warranty on these vehicles. i have been very pleased with joe's company.