- Report: #83673
Complaint Review: Joshua Riley & Rileys Gifts - Ebay - Killeen Texas
-
Author Not Confirmed
Why?
Joshua Riley & Rileys Gifts - Ebay
4501 Alleeta Dr Killeen, 76549-3107 Texas, U.S.A.
Phone:
254-554-6517
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Joshua Riley & Rileys Gifts - Ebay And UPS RIPOFF Killeen Texas
This Company / Individual Sells items on ebay. I purchased a set of Polk EX 2 10" subwoofers at the fallowing addres:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=3291&item=3069727540
The auction clearly states that the subs work and are in "GOOD" Condition.
After receiving the items one speaker would not move (Majorly damaged in sone fashion). I preceded to contact Josh, where he said that he had 2-4 people test the subs before shipping. I hadn't even hooked it up so there was something going on. We then agreed that it must of been damaged in shipping. So he filled a damage report with UPS.
So after 2 months of waiting I emailed and asked for an update on what is happeneing. He never responded. I waited 3 days then gave him negative feedback. He then got angry and sent me this email:
"I was giving you 20 bucks back today, when UPS credits my account that we agreed on, but since your friend called me acting like a d**n idiot you don't get jack. Say thanks to Lowell for dicking YOU out of 20 bucks. I'll just go buy something with it. And tell Lowell directions to Waco, Texas for his a**kicking."
Where he clearly stated that he got the money from UPS and has no plan on paying it to me. He also sounds threatening in manner. Now I would think it would be illegal for someone to get a refund on damaged items that should of gone to me????
Nick
Southbury, Connecticut
U.S.A.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=3291&item=3069727540
The auction clearly states that the subs work and are in "GOOD" Condition.
After receiving the items one speaker would not move (Majorly damaged in sone fashion). I preceded to contact Josh, where he said that he had 2-4 people test the subs before shipping. I hadn't even hooked it up so there was something going on. We then agreed that it must of been damaged in shipping. So he filled a damage report with UPS.
So after 2 months of waiting I emailed and asked for an update on what is happeneing. He never responded. I waited 3 days then gave him negative feedback. He then got angry and sent me this email:
"I was giving you 20 bucks back today, when UPS credits my account that we agreed on, but since your friend called me acting like a d**n idiot you don't get jack. Say thanks to Lowell for dicking YOU out of 20 bucks. I'll just go buy something with it. And tell Lowell directions to Waco, Texas for his a**kicking."
Where he clearly stated that he got the money from UPS and has no plan on paying it to me. He also sounds threatening in manner. Now I would think it would be illegal for someone to get a refund on damaged items that should of gone to me????
Nick
Southbury, Connecticut
U.S.A.
1 Updates & Rebuttals
Dee
Westchester,New York,
U.S.A.
Ebay & UPS Ripoff ..over six years and I have never once had my "account credited" for damages.
#2Consumer Comment
Sat, March 13, 2004
I have been shipping with UPS for over six years and I have never once had my "account credited" for damages. UPS will fax you a claim form and after you fill out that form and fax it back they will reimburse the seller for the cost of the item (or repair) plus shipping. This reimbursement is a check mailed to the seller, not the buyer. I think Joshua has taken you for a ride, UPS issues checks within 48 hours when their paperwork is returned to them (if the claim is not denied). This never takes three months and Joshua should have credited you, replaced the damaged piece or done something, but UPS's responsibility lies with the shipper, not the receiver. It's not illegal for Josuah to keep the money, it's immoral. I'd post his comments in his email as negative feedback and I'd also send them to ebay. At least he is admitting that he received money for damages and is refusing to give that money to you. I wouldn't want that fact as part of my history.
