- Report: #1138784
Complaint Review: JP Morgan Chase Bank - Nationwide
-
Author Not Confirmed
Why?
JP Morgan Chase Bank
Nationwide, USA
Phone:
877-242-7372
Web:
chase.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
JP Morgan Chase Bank Chase Bank Liquid Account SCAM Lied about what type of non "checking account" this is and it's uses. Nationwide
Essentially,I have not cared for banking with Chase at all. Per my accounts with Washington Mutual being grandfathered to Chase, I was just dealing with their extraordinary lack of customer service and professionalism. So, as it happens, during the recession I have lost a considerable chunk of my income and wealth. Apparently, only large numbers matter with this bank. They closed 4 of my 5 accounts and consolidated them, then someone stole my identity so I had to open a new account under Chase as it is now. Approximately one year later my account was overdrawn for mostly the fees that they assess to their checking accounts and small autopays. I did not want overdraft. I would rather pay those $15 and $20 fees later. NO, we must milk you for $34 as much and as often as possible! I waited until my tax return came in to reestablish the account, but lo and behold, they could not reopen it, for I owed $160! Wow, somebody call the law: FRAUD ALERT!
I was then told that I must accept a new account, but not just any account, a Chase Liquid Account. Long story short, I explained to the banker that the purpose was to pay my rent on time. I did utilize the account number provided to make a one time payment on the website for my property management company...(here's the hook) it declined! Oh, and neither Chase nor the apartment complex notified me! So now we are looking at additional late fee charges AND EVICTION! I called Chase on a full rant requesting the extra fees be paid by the bank as I have the original ffunds available. NO, is the answer with the regular customer service agent; NO, is the answer from the Senior Escalation Rep; finally, NO from a US rep, because the first two were in Manila, Phillipines. ARE YOU KIDDING? The money is sitting there.
Still. I HATE the level of incompetence and pure acromony that is incited by it. They can do nothing about the fees as they originate with my apartment complex, Therefore, I will spend the money for my utilities on extra fees! Lights out or out on the street with my 3 children. Chase Liquid is NOT an account it is a way for the bank to reap interest off of the less fortunate's funds. Chase Liquid is a scam. Moreover, with regard to the Bank Bailout it is yet another raping of America's pockets. I may have cursed more than a sailor on leave, but this situation is the most ludicrous thing I've ever had the displeasure of encountering. SHAME ON YOU: Boardmembers, policymakers, Executives, Shareholders you are conspirators in Grand Larceny. I can't wait to quit you in the morning.
1 Updates & Rebuttals
Robert
Irvine,California,
Who is the Fraud?
#2Consumer Comment
Tue, April 15, 2014
Okay first of all, I was with 3 other banks during the period Chase seemed to be taking over all of the other failing banks. I ended up with 5 accounts from 3 banks at Chase and they didn't consolidate or close a single account. Oh and I am far from having anything remote to "large numbers". So obviously there is more to your story here..
But that is not really even a big point.
Approximately one year later my account was overdrawn for mostly the fees that they assess to their checking accounts and small autopays. I did not want overdraft. I would rather pay those $15 and $20 fees later.
- I really have no idea what you are saying. The fact that it was "mostly" fees, means that some of it wasn't. Which guess what..means you spent money you did NOT have. But if you have "small" autopays or not, if you spend more than you have..you get charged the same fee. So I really have no idea what $15-$20 fees would you rather pay later? You don't get to decide the amount of the OD fee you pay.
I waited until my tax return came in to reestablish the account, but lo and behold, they could not reopen it, for I owed $160! Wow, somebody call the law: FRAUD ALERT!
- Nor do you get to decide WHEN you pay it back. Until you pay it back, you are using the "bank's" money and as such are subject to the bank rules. If there is any fraud here, you need to look in the mirror
I was then told that I must accept a new account, but not just any account, a Chase Liquid Account.
- Yes because YOU screwed up your other account they no longer want to take the risk on you.
Oh, and neither Chase nor the apartment complex notified me!
- Umm..so when you noticed the money still in your account what did you do?
Lights out or out on the street with my 3 children
- Well at least you still have Cable TV your Internet and Cell Phones..right?
Oh and NO I do not now or ever have worked for Chase or any bank.
