- Report: #373279
Complaint Review: Judd Matsunaga Elder Law Services Of California - Los Angeles California
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Judd Matsunaga Elder Law Services Of California
5757 W. Century Blvd. #700 Los Angeles, 90045 California, U.S.A.
Phone:
310-348-7272
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Judd Matsunaga Of Elder Law Services Of California Judd Matsunaga, Elder Law Services Of California lawyers Unprofessional, Arrogant, Rude, Careless, Slimy, Uncaring, Azheimer's, Medi-Cal Planning, Estate Planning Los Angeles California
*This report is more about character and professionalism...
My two sisters and I recently needed assistance with Medi-Cal planning and possibly estate planning for out mother who is in the advanced stages of Alzheimer's so I set an appointment with attorney, Judd Matsunaga of Elder Law Services of California. Speaking with a Robin, she was pleasant enough both on the phone as well as in person when eventually greeting us on the appointment day escorting us to a meeting room. Unfortunately, it was all downhill from there.
This Judd Matsunaga pranced in with no eye contact, no smile, no how are you? no preparation of why he was even meeting with us. My sister and I kind of glanced at each other because within seconds it was uncomfortable kind of tension. Very strange because all week were anxious to meet with this guy.
I first tried to explain to him that we were new to this, we were overwhelmed, we were at the beginning of an intersection where we needed to make some hard decisions regarding our mom's care and the best way to handle her assets. I went on to explain we had also received conflicting information from different so-called experts on qualifying for Medi-Cal, so we finally felt speaking with an elder law attorney might be a good idea to separate fact from fiction and hopefully map out our options both for the short-term as well as the long-term.
Keeping his head down still never even looking at us once, he constantly interrupted our sentences, defiantly ignored any clarification we tried to make regarding our mom's health since that is one thing we are knowledgeable about...her condition. Even an arrogant attorney in a bad suit like this character could not have this information.
Again, I made an attempt to explain to him our family is new to all the rules and regulations of Medi-Cal, its terminology and language. That we had bits and pieces of information but needed clarity. Instead I was ignored and rudely interrupted mid-sentence with...Your mother's name?
It appeared clear he was wanted this to be a 10 minute meeting with a cookie cutter response without any interest whatsoever as to our concerns, our questions, or our specific situation. Our attempt to give him a little back story and summary of what was going on went on his deaf ears. I thought that in a one hour session where we're paying him $250/hour we might have been given the courtesy to explain for one minute or two our predicament so he knew how to proceed and advise us. Visibly he remained annoyed and impatient or something because it just came off like this meeting was the last place on earth he wanted to be.
About ten minutes into our meeting my sister was then trying to explain how she was confused by some information from one city source that contradicted with his information. And oh man, this really set him off as if she were insulting him. His pouting and attitude really got ridiculous and somewhat childish not to mention unprofessional. My sister was not challenging his knowledge, she simply said she was confused. But his fragile little ego seemed to be hurt. Instead we were treated like we were criminals and he was our pubic defender.
Suddenly... this Judd Matsunaga hopped up and said this isn't going anywhere, let's end this...and quickly left the room!
I admit at that moment, aside from being shocked, I was pissed. Real pissed! I was tempted to find this character and confront him if I had to check every closed door I found, but I didn't trust myself at what I would do if I found him, and fortunately at those moments I considered the consequences of what would happen if I did get a hold of him. We came to his office emotionally wounded, tired, stressed, confused and to receive that kind of treatment from this guy...at a time like this?! Yes, I was ready to do something that probably would have landed me in jail, but fortunately I made the right decision to leave.
Dealing with a loved one who has Alzheimer's is perhaps one of the most stressful and sad times a family could be going through when your loved one is a shell of their former self. You find yourself sleep deprived, often in tears, frustrated, depressed, never quite adjusting to what's happening as her care is ever changing. -- You would think that this character specializing in this particular area of law would have some sort of understanding of these families and have some basic human concern for those clients who are in this sad situation. But that is clearly not the case with Judd Matsunaga.
Even more important than the money he receives from his clients, there is something called DECENCY and being HUMAN especially with the types of clients he supposed to be helping. Generally one likes payment for services to be of benefit and within good judgment, ethics, and morality. Perhaps somewhere along the way in his practice he forgot about that and is drinking his own Kool-Aid a little too much. What makes it so bad is this character would be so arrogant and rude to a family in such a devastating time. An attitude check is definitely in order.
I have no idea if Judd Matsunaga is a good attorney or not. I don't know if he was having a bad day or not. What I DO know he is showed absolutely no people skills and came off like an arrogant, first class a*****e. I do know very clearly he is in love with himself, and the robust advertising and internet marketing of his services may be more encompassing than his actual level of skill.
One slightly humorous thing about this character is he finds it more important to reveal in his plastic bio that he went to junior high school with Michael Jackson .and then high school with Shawn Cassidy and Heather Locklear. -- Just plain ridiculous...only a California lawyer!
My opinion for those who need a good attorney during such an emotional and crucial time in their family's lives, avoid this character at all costs. You are likely making one of the most important decisions of your life, it would be nice to have a human being as well as competence on the other side of the table assisting you. The two qualities can coexist...even with attorneys.
Mark
Los Angeles, California
U.S.A.
Click here to read other Rip Off Reports on Attorneys and Lawyers
My two sisters and I recently needed assistance with Medi-Cal planning and possibly estate planning for out mother who is in the advanced stages of Alzheimer's so I set an appointment with attorney, Judd Matsunaga of Elder Law Services of California. Speaking with a Robin, she was pleasant enough both on the phone as well as in person when eventually greeting us on the appointment day escorting us to a meeting room. Unfortunately, it was all downhill from there.
This Judd Matsunaga pranced in with no eye contact, no smile, no how are you? no preparation of why he was even meeting with us. My sister and I kind of glanced at each other because within seconds it was uncomfortable kind of tension. Very strange because all week were anxious to meet with this guy.
I first tried to explain to him that we were new to this, we were overwhelmed, we were at the beginning of an intersection where we needed to make some hard decisions regarding our mom's care and the best way to handle her assets. I went on to explain we had also received conflicting information from different so-called experts on qualifying for Medi-Cal, so we finally felt speaking with an elder law attorney might be a good idea to separate fact from fiction and hopefully map out our options both for the short-term as well as the long-term.
Keeping his head down still never even looking at us once, he constantly interrupted our sentences, defiantly ignored any clarification we tried to make regarding our mom's health since that is one thing we are knowledgeable about...her condition. Even an arrogant attorney in a bad suit like this character could not have this information.
Again, I made an attempt to explain to him our family is new to all the rules and regulations of Medi-Cal, its terminology and language. That we had bits and pieces of information but needed clarity. Instead I was ignored and rudely interrupted mid-sentence with...Your mother's name?
It appeared clear he was wanted this to be a 10 minute meeting with a cookie cutter response without any interest whatsoever as to our concerns, our questions, or our specific situation. Our attempt to give him a little back story and summary of what was going on went on his deaf ears. I thought that in a one hour session where we're paying him $250/hour we might have been given the courtesy to explain for one minute or two our predicament so he knew how to proceed and advise us. Visibly he remained annoyed and impatient or something because it just came off like this meeting was the last place on earth he wanted to be.
About ten minutes into our meeting my sister was then trying to explain how she was confused by some information from one city source that contradicted with his information. And oh man, this really set him off as if she were insulting him. His pouting and attitude really got ridiculous and somewhat childish not to mention unprofessional. My sister was not challenging his knowledge, she simply said she was confused. But his fragile little ego seemed to be hurt. Instead we were treated like we were criminals and he was our pubic defender.
Suddenly... this Judd Matsunaga hopped up and said this isn't going anywhere, let's end this...and quickly left the room!
I admit at that moment, aside from being shocked, I was pissed. Real pissed! I was tempted to find this character and confront him if I had to check every closed door I found, but I didn't trust myself at what I would do if I found him, and fortunately at those moments I considered the consequences of what would happen if I did get a hold of him. We came to his office emotionally wounded, tired, stressed, confused and to receive that kind of treatment from this guy...at a time like this?! Yes, I was ready to do something that probably would have landed me in jail, but fortunately I made the right decision to leave.
Dealing with a loved one who has Alzheimer's is perhaps one of the most stressful and sad times a family could be going through when your loved one is a shell of their former self. You find yourself sleep deprived, often in tears, frustrated, depressed, never quite adjusting to what's happening as her care is ever changing. -- You would think that this character specializing in this particular area of law would have some sort of understanding of these families and have some basic human concern for those clients who are in this sad situation. But that is clearly not the case with Judd Matsunaga.
Even more important than the money he receives from his clients, there is something called DECENCY and being HUMAN especially with the types of clients he supposed to be helping. Generally one likes payment for services to be of benefit and within good judgment, ethics, and morality. Perhaps somewhere along the way in his practice he forgot about that and is drinking his own Kool-Aid a little too much. What makes it so bad is this character would be so arrogant and rude to a family in such a devastating time. An attitude check is definitely in order.
I have no idea if Judd Matsunaga is a good attorney or not. I don't know if he was having a bad day or not. What I DO know he is showed absolutely no people skills and came off like an arrogant, first class a*****e. I do know very clearly he is in love with himself, and the robust advertising and internet marketing of his services may be more encompassing than his actual level of skill.
One slightly humorous thing about this character is he finds it more important to reveal in his plastic bio that he went to junior high school with Michael Jackson .and then high school with Shawn Cassidy and Heather Locklear. -- Just plain ridiculous...only a California lawyer!
My opinion for those who need a good attorney during such an emotional and crucial time in their family's lives, avoid this character at all costs. You are likely making one of the most important decisions of your life, it would be nice to have a human being as well as competence on the other side of the table assisting you. The two qualities can coexist...even with attorneys.
Mark
Los Angeles, California
U.S.A.
Click here to read other Rip Off Reports on Attorneys and Lawyers
1 Updates & Rebuttals
Rico
Los Angeles,California,
U.S.A.
My experience was not the same as Mark's
#2Consumer Comment
Wed, November 12, 2008
I had an appointment with Judd Matsunaga for the purpose of getting information regarding care for my parents. Prior to meeting him I had read Mark's complaint and was a bit wary of the meeting based on what he had written. Contrary to the complaint, I found Mr. Matsunaga to be courteous and professional. He is not the most outgoing individual, and he isn't the best at eye contact, but at no time during our meeting did I feel he acted in a rude or disrespectful manner. I felt that he was quite diligent in showing me the alternatives/possibilities with respect to handling my parents situation, much more than I was expecting. I did not feel rushed in any way. As our meeting concluded, it was me who mentioned the fact that I owed him for the consultation fee, rather than him asking me. Perhaps Mark caught him on a bad day or I caught him on a good day but I felt it was appropriate to add my own comments since my experience was substantially different from his. I am not sure about having Mr. Matsunaga handle things, not because of his character or competence, but solely about the issue involved and whether or not we should proceed. If we do proceed, I will retain his services as I felt comfortable after meeting with him.
