- Report: #1471535
Complaint Review: Jusrfahionnow -
Reported By:
Rahaim -
Turners Falls, Ma, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Jusrfahionnow
United States
Web:
Justfashionnow.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Jusrfahionnow Justfashionnow.com Except returns but don’t credit
When the items arrived they were misadvertised and of extreme inferior quality. I contacted them for a refund and received an automated response stating they would get back to me within 48 hours. About two weeks I remembered that I hadn’t heard from them and contacted them again. They asked me to send the items back and refused to pay for shipping.
I did return the items and upon following up on my "full refund” I was told since I didn’t reply within seven days they would not issue any refund. I emailed them with a stern email stating that now they had the product, they had misadvertised, I had paid shipping both ways. Again I received an email stating I was not eligible for a refund because they "have to follow their company policy.”
I should’ve checked for complaints before ordering from the company but it was during the holiday season and their website looked like quality product. Beware. Do NOT order from this "company”.
