- Report: #761310
Complaint Review: Just 4 U Fitness Sandy Springs - Sandy Springs Georgia
Reported By:
Ticked Off -
Atlanta, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Just 4 U Fitness Sandy Springs
6335 Roswell Road Sandy Springs, 30328 Georgia, United States of America
Phone:
404-303-0496
Web:
just4ufitness.com
Categories:
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Just 4 U Fitness Sandy Springs NO CORPORATE OFFICE TO COMPLAIN ABOUT REFUNDS! Sandy Springs, Georgia
When I joined Just 4u Fitness I was told that there would be no cancellation fee if I had to move far from the gym. That was a selling point for me because me lease was up in a matter of months and I was not sure if I was going to renew.
The time came and I moved. I cancelled with the gym and thought that would be the end of the situation. Unfortunately, my account was still being charged. I called and they told me to speak with a manager, who was not in that day or the next or the next. I called the 1800 number and they said there was nothing they could do and speak to the manager.
I finally caught up with the manager and said that I should have bought in proof. I told him no one on his staff informed me of this. I would have bought it in the day I came to cancel. I faxed it to him right away and to this day I have not received any of my funds back. They have been charging me for 4 months including maintenance fees. In this economy I can not afford to give away that amount of money. It's a franchise so there is no corporate office to complain to!
The time came and I moved. I cancelled with the gym and thought that would be the end of the situation. Unfortunately, my account was still being charged. I called and they told me to speak with a manager, who was not in that day or the next or the next. I called the 1800 number and they said there was nothing they could do and speak to the manager.
I finally caught up with the manager and said that I should have bought in proof. I told him no one on his staff informed me of this. I would have bought it in the day I came to cancel. I faxed it to him right away and to this day I have not received any of my funds back. They have been charging me for 4 months including maintenance fees. In this economy I can not afford to give away that amount of money. It's a franchise so there is no corporate office to complain to!
