- Report: #723793
Complaint Review: Just Answer - San Fransisco California
Reported By:
Clifton -
Clinton, Maryland, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Just Answer
P.O. Box 29045 San Francisco, CA 94129 San Fransisco, 94129 California, United States of America
Phone:
888-862-9212
Web:
http://www.justanswer.com/
Categories:
Business Rating:
(0)
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Just Answer The Company promised, but did not respond to my question regarding a computer error message. San Fransisco, California
On Tuesday April 26th, I had paid ($18) to be spoken to by an expert at JustAnswer.Com. After I carefully explained the details, he gave me an answer. However, his answer did not work, and the company policy to try multiple times to fix and issue after you've deposited $18.
So, the guy did not respond to me anymore after Wednesday, and I left him multiple messages. One them stated Okay, you are right, this was not a one shot answer My apologies, if I can come back tomorrow around 7 pm, it would be a pleasure. I was being generous and he affirmed this was not a one shot answer, so this further angered me.
Then on the next day, where I offered, he never responded to me. So, I tried two more times to get hold up him but he tried to duck me again. So, at least I was honest, responsive, and patient. I deserve my money back and plus about twice because I was told experts were reviewing my question on the 27th and never got a response on the 28th.
So, the guy did not respond to me anymore after Wednesday, and I left him multiple messages. One them stated Okay, you are right, this was not a one shot answer My apologies, if I can come back tomorrow around 7 pm, it would be a pleasure. I was being generous and he affirmed this was not a one shot answer, so this further angered me.
Then on the next day, where I offered, he never responded to me. So, I tried two more times to get hold up him but he tried to duck me again. So, at least I was honest, responsive, and patient. I deserve my money back and plus about twice because I was told experts were reviewing my question on the 27th and never got a response on the 28th.
