- Report: #1137540
Complaint Review: JUST ENERGY - Internet
-
Author Not Confirmed
Why?
JUST ENERGY
Internet, USA
Phone:
866-587-8674
Web:
http://www.justenergy.com/
Categories:
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JUST ENERGY I WAS SCAMMED Internet
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In 2013, someone knocked the door and said they have a program to lower the gas rate. After I sign the contract the gas bill trippled!!! In the beginning, I don`t realize that. I just thought they are part of Consumer Energy.
I live in a apartment. The gas bill is about 70-100 per month before this guy came in the winter. In this year, when my monthly bill reach to 367， I realize there must be some problems. After I called the Consumer Energy, they said this company is a different company. I said:" I will not pay any cents to this company. I am in a fraud case." The Consumer Energy customer service said:" You have to pay full bill to avoid the shut off."
I called the Just Energy, the customer service said:" if you don`t satisfy your bill, you should call us earlier, and we would give you the fix rate." Why don`t you give me the fixed rate when I sign the contract instead of playing the words game with me now?
BEWARE OF THIS COMPANY, I AM TOTALLY SCAMMED!!!!
The following is the difference before AND after I choose Just Energy.
Before:
Gas Charges
Customer Charge $10.50
Gas Distribution 15.4@ 2.605400 $40.12
Energy Efficiency 15.4@ 0.224300 $3.46
Gas Cost Recovery 15.4@ 5.450300 $83.93
Total Gas $138.01
After:
Gas Charges
Customer Charge $10.50
Gas Distribution 22.2@ 2.605400 $57.84
Energy Efficiency 22.2@ 0.213100 $4.73
Gas Decoupling Surcharge 22.2@ 0.190700 $4.23
Just Energy 866/587-8674
Supplier Charge 047 [email protected] $290.51
Total Gas $367.81
