Poltergeist
USA#2Consumer Comment
Sun, March 20, 2011
Has it ever occurred to you that the question was not worth answering for these experts?Maybe they passed on because the money was not worth the complexity? They had higher-priced questions available and didn't feel like answering yours?
Up your price next time or don't post questions that are unfairly priced. How do you know it's unfairly priced? First, you might get an email that it's underpriced. Two, it's been sitting there for hours or days and no one is touching it.
Good day!
Adam-JAhelp
San Francisco,#3UPDATE Employee
Tue, February 22, 2011
Dear Sir or Ma'am,
I’m very sorry to hear about your experience.
I’m a Customer Support Coordinator and I work for JA. I have sent you a private message so I can take care of your refund immediately. You may reach us anytime through the Contact Us link on our Help page. Our Customer Support team is available 24/7 to help.
Please let me know if there is anything else I can do. We’re here to help and we’ll work with you until you’re satisfied.
- JA