- Report: #565969
Complaint Review: JustAnswer.Com - Internet
Reported By:
Suzie -
Fayetteville, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
JustAnswer.Com
Internet, United States of America
Phone:
Web:
www.justanswer.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
JustAnswer.Com Charge you multiple times for one answer. Internet
Was told in order to get advice from a vet I had to place a "good faith" deposit. I did this and received the information from the vet and when I accepted his response they charged me an additional $15. I now have 3 charges on my credit card and I have sent 2 refund requests and still have no response. I also sent 2 requests to customer service to have the multiple charges fixed and they are suppose to respond within 4-6 hours and I have not heard anything for 4 days. There is no other way to contact this company other then through their email links. I only agreed to pay $15 for the answer put have been charged $45.
