- Report: #448472
Complaint Review: JustAnswer.com - Internet
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JustAnswer.com
P.O. Box 29045, San Francisco, California 94129 Internet, U.S.A.
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JustAnswer.com They took my money, but I got no answers!!! San Francisco California Internet
It was to my understanding that this web site had experts standing by waiting to answere questions concerning my T.V. All I had to do was give my bank card # and offer to pay a small fee if satisfied with my answer.
Well, they took my money from my bank and after someone named Edward asked me for the model# and how old the T.V. was, he came back with cannot find any info on your T.V. and my question would go to other experts.
Since then I've heard from no one and my money is still gone from my bank account.
Bottom line, they took $15.00 from my bank, but gave me no answers to the problem with my T.V.
Thomas
Willits, California
U.S.A.
Well, they took my money from my bank and after someone named Edward asked me for the model# and how old the T.V. was, he came back with cannot find any info on your T.V. and my question would go to other experts.
Since then I've heard from no one and my money is still gone from my bank account.
Bottom line, they took $15.00 from my bank, but gave me no answers to the problem with my T.V.
Thomas
Willits, California
U.S.A.
1 Updates & Rebuttals
JACarsExpert
United States of AmericaI'm not a 'sweet talker'
#2UPDATE Employee
Fri, November 27, 2009
If you would have read the terms of service or some 'how it works' section.. then you would know that you can get a refund by simply asking for it... or logging into your account and pointing your browser to justanswer.com/refund.aspx
But I guess you already know too much about the site and think ranting about your ignorance in some place like this will get more done, huh?
Well now you know, go get your dam money back.
