Righteous1
gg,#2Consumer Comment
Sat, March 03, 2012
Curious if you would use an advisal site to diagnose a medical ailment, your car repair, Tv repair or anything that requires ON Premise evaluation? Seriously the internet is a plethora of information and not ALL of it will end in a Result that meets the consumers needs. A REAL Live person who is knowledged in the apparatus and tending to it, is the way to go. Sorry if you are over confident in thinking that ONLINE support sites are going to save you money or resolve it based solely on your limited conveyance of the products dilema. We as consumers are neive for a reason...we entrust the manufactureres and those skilled to have the answers. They dont often times.....we are their guinea pigs. Normally I would recommend disputing the charge, but you had to have read the terms and conditions page before releasing your credit card information. I cant imagine someone that is consumer savvy NOT doing such. Granted you feel they fell short of resolving your issue, but they are a service that you willing signed onto and willing handed over your credit card for "technical" responses. If you still wish to persue the charge..then follow their website page that allows for such. I attempted to use them til I read the terms and then I realized...Its best to deal with a local repair shop or service center that could treat the matter quicker and with a satisfied result.