- Report: #776852
Complaint Review: justanswer.com - San Francisco California
Reported By:
RealityTime -
HILLSBOROUGH, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
justanswer.com
PO Box 29045, San Francisco, CA 94129 San Francisco, 94129 California, United States of America
Phone:
Web:
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justanswer.com Complete Scam - Takes your money and doesn't give answers San Francisco, California
Complete scam. They take your money and do nothing.
1 Updates & Rebuttals
EthanA
San Francisco,California,
United States of America
JustAnswer Rebuttal
#2UPDATE Employee
Mon, September 26, 2011
Im sorry for any confusion. I think you may have misunderstood our sites deposit system.
You chose the option to prepay a fully-refundable deposit when you initially asked your question. This deposit allows you to view your Expert's answers and continue corresponding with them. The Expert isn't paid with your deposit until you click a green accept button on one of their answers. We only ask that you do this if you are satisfied with their answer.
If you don't get an answer, JustAnswer(r) will issue a refund of your deposit at your request. If you do receive an answer and it is unsatisfactory, you can ask the Expert for more help, ask for a new Expert, or you can simply ask for a refund of your deposit.
To request a refund, please click the following link: http://www.justanswer.com/refund/refund.aspx
