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  • Report:  #780080

Complaint Review: justanswer.com - Sausalito California

Reported By:
Jerry - Huntley, Illinois, United States of America
Submitted:
Updated:

justanswer.com
Sausalito, California, United States of America
Phone:
888 587 8220
Web:
justanswers.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Hard to add more to all those who identified the ripoff. I may add Do Not deal with these so called lawyers who feel they can charge you, and you won't fight back.

 They are located in Sausalito, Ca. The address is not shown on their site. Wouldn't that be your first clue. Have put the $49 charge in dispute.


1 Updates & Rebuttals

EthanA

San Francisco,
California,
United States of America
JustAnswer Rebuttal

#2UPDATE Employee

Mon, September 26, 2011

Hello,

Im sorry for any confusion. I think you may have misunderstood our sites deposit system.

You chose the option to prepay a fully-refundable deposit when you initially asked your question. This deposit allows you to view your Expert's answers and continue corresponding with them. The Expert isn't paid with your deposit until you click a green accept button on one of their answers. We only ask that you do this if you are satisfied with their answer.

If you don't get an answer, JustAnswer(r) will issue a refund of your deposit at your request. If you do receive an answer and it is unsatisfactory, you can ask the Expert for more help, ask for a new Expert, or you can simply ask for a refund of your deposit.

To request a refund, please click the following link: http://www.justanswer.com/refund/refund.aspx

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