- Report: #603089
Complaint Review: JustAnswers.com - Internet Internet
Reported By:
Goldie -
Cardington, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
JustAnswers.com
Internet, Internet, United States of America
Phone:
Web:
JustAnswers.com
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Business Rating:
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JustAnswers.com Mechanic help Internet
I couldn't believe there are people complaining about JustAnswers.com services. I have used them 3 times with really difficult questions and got the correct answers everytime. I even had one mechanic send diagrams step by step for what we were working on. These questions were for both engine & transmission repairs and they got it right. As for the people complaining about the charges, that doesn't make sense either. I have always used paypal when purchasing anything over the internet. I paid $9 2 x's and the last one I up'd it to $15.00 because of the difficulty of the question. I have spent several days trying to get torque specs on a transmission that is not in any books that I can purchase (You actually can't buy an ATSG or Transtar manual for the unit we were working on). I got the correct specs and I so appreciated that I didn't have to keep looking! So if you are spending more than the $9.00 to get an answer then you are the foolish one. By the way, you can get the money back thru paypal if you are not satisfied with the help.
1 Updates & Rebuttals
Ronny g
North hollywood,California,
USA
Not always...
#2Consumer Comment
Fri, May 14, 2010
Paypal protection technically only covers "tangible" goods. Paying to have a question answered from online is not going to be considered a tangible good.
Although there a lot of complaints about JustAnswers, I read of one customer that lodged a paypal dispute and was given a response that a portion was going to be refunded. I read another were they lodged a dispute and have not received a response.
