- Report: #1442899
Complaint Review: JustFlowers.com - Los Angeles California
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Author Confirmed
Why?
JustFlowers.com
11999 San Vicente Blvd Los Angeles, 90049 California, United States
Phone:
1 (800) 290-5919
Web:
JustFlowers.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
JustFlowers.com Despicable customer service and delivery service Los Angeles California
JustFlowers.com DO NOT USE THIS SERVICE!!! This company has the worst customer service and worst delivery service i have ever had to do business with.
I ordered Mother's Day flowers on Friday, May 11th and was told they would be delivered Saturday, May 12th. It is now Monday evening, May 14th, (AFTER MOTHER"S DAY), and my Mother's Day flowers have still not been delivered. I have received empty and broken promises for three days from every employee of this company promising they would be delivered. They promised to call me, and I have never received a single call. I waited on hold for over an hour to speak to a manager and not one manager had the decency or courtesy to take my call. They even refused to provide me the CEO of the company, which I found out to be Nelson Shane Garrett.
It is obvious this company doesn't care about its obiigation and responsibilty to provide a service that is so dear to so many people in times of true need and comfort. Their lack of duty and compassion destroyed a very special day that otherwise would have been a very special occasion. STAY AWAY FROM THIS COMPANY!!!
