- Report: #524142
Complaint Review: JWC - Jim Wright Company - Internet
Reported By:
Jesse&Theresa -
Phx, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
JWC - Jim Wright Company
3106 South W.S.Young Drive 76542 Internet, United States of America
Phone:
2545265921
Web:
http://www.jwcrentals.com/
Categories:
Business Rating:
(0)
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JWC - Jim Wright Company JWC - Rentals Property Management False Charges Internet
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-- First off, I am a soldier in the Army, and was stationed at Ft. Hood, in Killeen Texas.
-- I needed a place quickly, and found JWC Rental Management Co.
-- Picked out a place and did a walkthrough with one of their people who took pictures of everything I told him to.
-- Lived their for about 3 months and then got called to go to Iraq.
-- Mind you, The Orders that The Army gave me, lets me out of any binding contract... i.e. RENTAL AGREEMENT.
-- I gave proper 30 day notice and signed a couple of papers saying I was leaving.
-- I requested they do a final walkthrough before I left, but they never did.
-- After requesting a final bill for two months, I finally asked to just talk to the manager.
-- TOM the manager gets on the phone, completely rude right off the bat, telling me I never gave proper notice and that I was EVICTED from that place and I owe over $3,000 and asking why I hadn't called earlier.
-- So I got rude too, "So, send me the final bill already so I can see where you guys screwed up, and what I'm being charged for"
-- After getting the bill I called back and asked for Tom.
-- He again was rude and said I hadn't given proper notice of leaving.
-- They must ride off the hopes that people don't save their paperwork... BUT I DO... So I scanned and e-mailed him my copy of the notice. Signed and dated by both.
-- Wouldn't you know it, they found their copy the same day.
-- So after much arguing he tells me, "OK, I see that we made a mistake... We'll settle for $1,000 instead."
-- I said I disagreed with that amount and wanted to see an updated Itemized bill.
-- He said he couldn't send me an itemized bill for a "settlement."
-- I said his charges were ridiculous. And that I disagreed with charging me $1,000.
-- He said "You disagree with settling for $1,000. Fine we'll just put it back up to $3,000 then"
-- I said f*** you eat a d**k go to hell, you can't do that, it's illegal.
-- He hung up on me.
-- I called back a bit later and spoke with one of the secretaries, explained my situation, and requested an updated itemized bill.
-- I soon get an itemized bill, and it was for the $3,000.
-- My husband brought the bill to the JAG office (which is like a free paralegal/lawyer service for soldiers on most bases)
-- The paralegal he spoke to said that the bill was completely confusing. And I must admit, neither my husband or I could understand what any of it meant. If there is a way to upload the bill on this site, I will, and you will see that it is really confusing.
-- The Paralegal basically said, "Anything past the date you moved out is void. All these other charges like $60 for the screen door being off the track you can dispute. As for your $400 deposit that they took, you should only give them $600 if they are settling for $1,000.
-- So I sent them a check for $600... But only because one of the charges was a $400 charge for a part of the carpet having a burn in it that my brother-in-law did and paid me for. And another $200 charge for having a pet... A tiny little ferret that was neutered, de-scented, vaccinated, caged, and litter trained.
I have yet to hear from them at this point and it has been almost two weeks since I sent the $600 as final payment and requested a receipt.
-- I needed a place quickly, and found JWC Rental Management Co.
-- Picked out a place and did a walkthrough with one of their people who took pictures of everything I told him to.
-- Lived their for about 3 months and then got called to go to Iraq.
-- Mind you, The Orders that The Army gave me, lets me out of any binding contract... i.e. RENTAL AGREEMENT.
-- I gave proper 30 day notice and signed a couple of papers saying I was leaving.
-- I requested they do a final walkthrough before I left, but they never did.
-- After requesting a final bill for two months, I finally asked to just talk to the manager.
-- TOM the manager gets on the phone, completely rude right off the bat, telling me I never gave proper notice and that I was EVICTED from that place and I owe over $3,000 and asking why I hadn't called earlier.
-- So I got rude too, "So, send me the final bill already so I can see where you guys screwed up, and what I'm being charged for"
-- After getting the bill I called back and asked for Tom.
-- He again was rude and said I hadn't given proper notice of leaving.
-- They must ride off the hopes that people don't save their paperwork... BUT I DO... So I scanned and e-mailed him my copy of the notice. Signed and dated by both.
-- Wouldn't you know it, they found their copy the same day.
-- So after much arguing he tells me, "OK, I see that we made a mistake... We'll settle for $1,000 instead."
-- I said I disagreed with that amount and wanted to see an updated Itemized bill.
-- He said he couldn't send me an itemized bill for a "settlement."
-- I said his charges were ridiculous. And that I disagreed with charging me $1,000.
-- He said "You disagree with settling for $1,000. Fine we'll just put it back up to $3,000 then"
-- I said f*** you eat a d**k go to hell, you can't do that, it's illegal.
-- He hung up on me.
-- I called back a bit later and spoke with one of the secretaries, explained my situation, and requested an updated itemized bill.
-- I soon get an itemized bill, and it was for the $3,000.
-- My husband brought the bill to the JAG office (which is like a free paralegal/lawyer service for soldiers on most bases)
-- The paralegal he spoke to said that the bill was completely confusing. And I must admit, neither my husband or I could understand what any of it meant. If there is a way to upload the bill on this site, I will, and you will see that it is really confusing.
-- The Paralegal basically said, "Anything past the date you moved out is void. All these other charges like $60 for the screen door being off the track you can dispute. As for your $400 deposit that they took, you should only give them $600 if they are settling for $1,000.
-- So I sent them a check for $600... But only because one of the charges was a $400 charge for a part of the carpet having a burn in it that my brother-in-law did and paid me for. And another $200 charge for having a pet... A tiny little ferret that was neutered, de-scented, vaccinated, caged, and litter trained.
I have yet to hear from them at this point and it has been almost two weeks since I sent the $600 as final payment and requested a receipt.
1 Updates & Rebuttals
Jesse&Theresa
Phx,Arizona,
United States of America
JWC Property Management - Fort Hood, Texas
#2Author of original report
Tue, November 17, 2009
-- First off, I am a soldier in the Army , and was stationed at Ft. Hood , in Killeen Texas. -- I needed a place quickly, and found JWC Rental Management Co . -- Picked out a place and did a walkthrough with one of their people who took pictures of everything I told him to. -- Lived their for about 3 months and then got called to go to Iraq . -- Mind you, The Orders that The Army gave me, lets me out of any binding contract... i.e. RENTAL AGREEMENT . -- I gave proper 30 day notice and signed a couple of papers saying I was leaving. -- I requested they do a final walkthrough before I left, but they never did. -- After requesting a final bill for two months , I finally asked to just talk to the manager. -- TOM the manager gets on the phone, completely rude right off the bat, telling me I never gave proper notice and that I was EVICTED from that place and I owe over $2,000 and asking why I hadn't called earlier. -- So I got rude too, "So, send me the final bill already so I can see where you guys screwed up, and what I'm being charged for" -- After getting the bill I called back and asked for Tom. -- He again was rude and said I hadn't given proper notice of leaving. -- They must ride off the hopes that people don't save their paperwork... BUT I DO... So I scanned and e-mailed him my copy of the notice. Signed and dated by both. -- Wouldn't you know it, they found their copy the same day. -- So after much arguing he tells me, "OK, I see that we made a mistake... We'll settle for $1,000 instead." -- I said I disagreed with that amount and wanted to see an updated Itemized bill. -- He said he couldn't send me an itemized bill for a "settlement." -- I said his charges were ridiculous. And that I disagreed with charging me $1,000. -- He said "You disagree with settling for $1,000. Fine we'll just put it back up to $2,000 then" -- I said f**k you eat a d**k go to hell, you can't do that, it's illegal. -- He hung up on me. -- I called back a bit later and spoke with one of the secretaries, explained my situation, and requested an updated itemized bill. -- I soon get an itemized bill, and it was for the $2,000. -- My husband brought the bill to the JAG office (which is like a free paralegal/lawyer service for soldiers on most bases) -- The paralegal he spoke to said that the bill was completely confusing. And I must admit, neither my husband or I could understand what any of it meant. If there is a way to upload the bill on this site, I will, and you will see that it is really confusing. -- The Paralegal basically said, "Anything past the date you moved out is void. All these other charges like $60 for the screen door being off the track you can dispute. As for your $400 deposit that they took, you should only give them $600 if they are settling for $1,000. -- So I sent them a check for $600... But only because one of the charges was a $400 charge for a part of the carpet having a burn in it that my brother-in-law did and paid me for. And another $200 charge for having a pet... A tiny little ferret that was neutered, de-scented, vaccinated, caged, and litter trained. I have yet to hear from them at this point and it has been almost two weeks since I sent the $600 as final payment and requested a receipt.
