- Report: #582730
Complaint Review: Kal Tire Deer Valley Calgary Alberta - Calgary Alberta
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Kal Tire Deer Valley Calgary Alberta
14947 Deer Ridbe Dr. S.E. Calgary, T2J 4J3 Alberta, United States of America
Phone:
403-278-7500
Web:
www.kaltire.com
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Business Rating:
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Kal Tire Deer Valley Calgary Alberta DEER VALLEY KAL TIRE grossly overcharged changing winter tires back to summer.....,double what over companies charge, Calgary, Alberta
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We are writing this in the hopes that it will save others some time, money and aggravation.
We were in the need of a tire shop that could change our winter tires back to our summer tires and being that Kal Tire had a good reputation in our eyes, we went to our nearest location: Deer Valley Kal Tire. They clearly label their invoices with "You'll like us for more than our Tires"...... NOT!
We brought the car in during the mid-morning and were told to pick it up 2:30ish. We were expecting the bill to be no more than $130.00 tops. When we picked up the vehicle we came face to face with the invoice total of $240.03......What!!! We were told because of the tire pressure valves there was an extra charge for component kits and sealant. This is price gouging at it's best! $172.00 for labor!!!
When we got home I called around (which I really should have done to begin with) and attached is a list of what I found, please note that the prices range from $110.00 total (this includes component kits) to $131.00 plus GST. Actually if we had taken it to Costco everything, changing, balancing and the component kits would have cost us a grand total of $44.00 plus GST. Shame on us for trusting in Deer Valley Kal Tire.
We are totally unhappy and dissatisfied with Deer Valley Kal Tire and will highly recommend that our friends and family stay away from Deer Valley Kal Tire and try one of the more reputable companies that do the same work for a fraction of the cost.
We will not give patronage to Deer Valley Kal Tire EVER again.
We were in the need of a tire shop that could change our winter tires back to our summer tires and being that Kal Tire had a good reputation in our eyes, we went to our nearest location: Deer Valley Kal Tire. They clearly label their invoices with "You'll like us for more than our Tires"...... NOT!
We brought the car in during the mid-morning and were told to pick it up 2:30ish. We were expecting the bill to be no more than $130.00 tops. When we picked up the vehicle we came face to face with the invoice total of $240.03......What!!! We were told because of the tire pressure valves there was an extra charge for component kits and sealant. This is price gouging at it's best! $172.00 for labor!!!
When we got home I called around (which I really should have done to begin with) and attached is a list of what I found, please note that the prices range from $110.00 total (this includes component kits) to $131.00 plus GST. Actually if we had taken it to Costco everything, changing, balancing and the component kits would have cost us a grand total of $44.00 plus GST. Shame on us for trusting in Deer Valley Kal Tire.
We are totally unhappy and dissatisfied with Deer Valley Kal Tire and will highly recommend that our friends and family stay away from Deer Valley Kal Tire and try one of the more reputable companies that do the same work for a fraction of the cost.
We will not give patronage to Deer Valley Kal Tire EVER again.
2 Updates & Rebuttals
sentra_driver
Calgary,Alberta,
United States of America
Satisfied Customer
#2Consumer Comment
Wed, August 03, 2011
I have been going to Deer Valley Kal Tire for several years and have been quite satisfied.
When I purchased my current vehicle, I alternated getting service between Deer Valley and the dealer; this helps to keep both "honest."
Eventually, when I began experiencing dissatisfaction with the dealer, I went to Deer Valley exclusively.
For major work on one occasion, I got quotes from 2 dealerships and Deer Valley. All were within $50 of each other, on an $850 job. For the convenience due to their location, I went back to Deer Valley.
Anonymous
Calgary,Alberta,
Canada
Kal Tire Deer Valley Calgary Alberta DEER VALLEY KAL TIRE grossly overcharged changing winter tires back to summer.....,double what other, more reputable companies charge, Calgary, Alberta
#3Author of original report
Fri, March 19, 2010
We are writing this in the hopes that it will save others some time, money and disappointment. We were in the need of a tire shop that could change our winter tires back to our summer tires (same rims) and being that Kal Tire had a good reputation in our eyes, we went to our nearest location: Deer Valley Kal Tire. They clearly label their invoices with "You'll like us for more than our Tires" .... NOT! We brought the car in during the mid-morning and were told to pick it up 2:30ish. We were expecting the bill to be no more than $130.00 tops. When we picked up the vehicle we came face to face with the invoice total of $240.03 .... What?! We were told because of the tire pressure valves there was an extra charge for component kits and sealant. This is price gouging at it's best! $172.00 for labor!
When we returned home I called around (which is what I should have done to begin with), and I am attaching a list of my findings, the costs include everything that Deer Valley Kal Tire did. I also questioned each company about tire pressure valves and extra costs. Note that if we had taken it to Costco the total cost would have only been $44.00 plus GST. Shame on us for trusting Deer Valley Kal Tire.
We are totally unhappy customers and feel taken by Deer Valley Kal Tire. We will highly recommend that our family and friends stay clear of Deer Valley Kal Tire and try one of the more reputable companies that do the same work for a fraction of the cost. We are through with Deer Valley Kal Tire as expressed in a phone call to them today. Their comment was "okay then". No Thanks Deer Valley Rip-off Kal Tire for your undivided attention and understanding. Perhaps you could share with the rest of us why we get more bang for our hard earned bucks with you.
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