- Report: #828458
Complaint Review: Karate America - Jacksonville Florida
Reported By:
Shocked at Karate America -
Fort Lauderdale, Florida, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Karate America
1400 millcoe rd Jacksonville, 32225 Florida, United States of America
Phone:
904-724-2100
Web:
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Karate America Wont refund membership for daughter in hospice in a wheelchair with cancer Jacksonville, Florida
In January 26 2011, paid for a membership in full $6076.00 for my two girls ages 10 and 6. A few months later in June my oldest daughter was placed in hospice with renal cell carcinoma (kidney cancer). She is now in a wheelchair. I asked for a prorated refund as I am the primary caretaker and must be with my daughter at all times. It is now January 2012 and they have denied my claim for a refund.
Prior to this happening we were active participants. My daughters loved karate and I paid all additional dues faithfully including additional equipment. I am shocked and disgusted to see that despite this diagnosis Karate America continues to deny me a refund.
I am exploring the BBB and other agencies for some help. If I get no response I am going to the media to expose this disgusting injustice.
Their contract clearly states the contract will be dissolved under medical conditions.
Prior to this happening we were active participants. My daughters loved karate and I paid all additional dues faithfully including additional equipment. I am shocked and disgusted to see that despite this diagnosis Karate America continues to deny me a refund.
I am exploring the BBB and other agencies for some help. If I get no response I am going to the media to expose this disgusting injustice.
Their contract clearly states the contract will be dissolved under medical conditions.
5 Updates & Rebuttals
zb420
91405,California,
United States of America
Letter
#2Consumer Comment
Sat, February 18, 2012
It should only take a letter from an attorney that you will sue to get action.
That should cost you about $250 depending where you live.
Vince
Dunedin,Florida,
U.S.A.
Contract
#3Consumer Suggestion
Fri, February 17, 2012
I suggest you seek arbitration or legal help. It's spelled out in large bold print in their contract the reasons you can cancel. You can cancel if you move > 25 miles away from a affiliated school, or become disabled (for a $150 fee and prorated amount of services used so far). Sounds to me like you have clear legal justification to get out of the contract. Good luck.
Steve
USAGonna forward this to them and see what they say..
#4Consumer Comment
Sat, January 28, 2012
If what you say is true, these people are scum.
Shocked at Karate America
Fort Lauderdale,Florida,
United States of America
Reply
#5Author of original report
Fri, January 27, 2012
No, the issue is not about money. I entered into this contract for my two daughters. I took them every day and they received consecutive perfect attendance medals. The first day we missed class was when my daughter became ill. Now I am the caretaker. As much as I would like, I simply cannot leave my oldest at home so that I can take the younger to karate. It is not an option.
The contract explicitly states that it becomes voidable if the child is medically unable to attend. In this case my child is physically unable to attend. I never dreamed in a million years that I would be denied a pro rated refund of my money.
Concerned Parent
Florida,United States of America
I'm so sorry for you...
#6General Comment
Fri, January 27, 2012
I hope your family will be OK. I just had a quick question in response. Is the problem that your other daughter will never do Karate again or is the hardship that the bills are piling up?
I imagine doctors and no time too work can be very tough. I feel your pain, but was just curious if the karate people were the real frustration or if your financial situation was the underlying issue?
Hope things work out for you.
