- Report: #940039
Complaint Review: Katy Sutherland - Minneapoli Minnesota
Reported By:
Andrew -
fort lauderdale, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Katy Sutherland
825 Nicollet Mall Ste 1520 Minneapoli, 55402 Minnesota, United States of America
Phone:
888 498-0001
Web:
http://www.SaveWithIMS.com
Categories:
Business Rating:
(0)
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Katy Sutherland Integrated Merchant Solutions obscenity laced tirade against an elderly customer Minneapoli, Minnesota
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I was speaking with the company executive Katy Sutherland. She completely misrepresented the service I was going to receive and used obscene language. I hired this company to build my website. I was speaking with one of the executives concerning the functionality of my site. She was very abusive to me because of my age. She used offensive language when I had questions about the services I paid for. I have never been treated so badly. I paid over $10,000 for my site and I received no help. My site is completely unfunctional and the design is unprofessional. I cannot believe that Katy Sutherland is an executive at this company. She should be ashamed of herself for her behavior and disrespect of someone my age.
3 Updates & Rebuttals
Integrated Merchant Solutions - MN
Minneapolis,Minnesota,
United States of America
Incorrect Company - Please remove this complaint
#2REBUTTAL Owner of company
Tue, October 23, 2012
It is unfortunate that our reputation has been tarnished by this Hialeah, FL-based company. We would like to ask that the person who filed this report get in touch with us as soon as possible to confirm that we are not affiliated in any way with the company this consumer has valid concerns with.
Integrated Merchant Solutions LLC is a Minnesota-based company. It's Executive Director and Founder, Katy Sutherland, has never solicited business nor provided our services in Florida.
The company we believe this customer is referring to is also called "Integrated Merchant Solutions" but is a Florida-based business and in no way affiliated with our company. IMS has been unable to locate any contact information for said company beyond the following address: 11890 NW 87th Court - Hialeah, FL 33018-1984 (this address was obtained from a listing on MANTA).
Please feel free to reach me directly at (888) 498-0001 option 1 between 9am and 5pm, Monday through Friday or by email at [email protected]. I take great pride in my professionalism and am deeply saddened to know that there may be someone impersonating me or my company to our shared detriment.
Thank you and I wish you a speedy resolution with the appropriate company,
Katy Sutherland
Report Attachments
Integrated Merchant Solutions - MN
Minneapolis,Minnesota,
United States of America
Incorrect Company - Please remove this complaint
#3REBUTTAL Owner of company
Tue, October 23, 2012
It is unfortunate that our reputation has been tarnished by this Hialeah, FL-based company. We would like to ask that the person who filed this report get in touch with us as soon as possible to confirm that we are not affiliated in any way with the company this consumer has valid concerns with.
Integrated Merchant Solutions LLC is a Minnesota-based company. It's Executive Director and Founder, Katy Sutherland, has never solicited business nor provided our services in Florida.
The company we believe this customer is referring to is also called "Integrated Merchant Solutions" but is a Florida-based business and in no way affiliated with our company. IMS has been unable to locate any contact information for said company beyond the following address: 11890 NW 87th Court - Hialeah, FL 33018-1984 (this address was obtained from a listing on MANTA).
Please feel free to reach me directly at (888) 498-0001 option 1 between 9am and 5pm, Monday through Friday or by email at [email protected]. I take great pride in my professionalism and am deeply saddened to know that there may be someone impersonating me or my company to our shared detriment.
Thank you and I wish you a speedy resolution with the appropriate company,
Katy Sutherland
Report Attachments
Integrated Merchant Solutions - MN
Minneapolis,Minnesota,
United States of America
Incorrect Company - Please remove this complaint
#4REBUTTAL Owner of company
Tue, October 23, 2012
On October 10th 2012, I - Katy Sutherland - received notice from the Minnesota Better Business Bureau of a complaint filed by a Florida resident. Without hesitation, I contacted the BBB to find out how we could resolve this issue since the person filing the compliant was not our client.
Integrated Merchant Solutions LLC is a Minnesota-based company. It's Executive Director and Founder, Katy Sutherland, has never solicited business nor provided our services in Florida.
The company we believe this customer is referring to is also called "Integrated Merchant Solutions" but is a Florida-based business and in no way affiliated with our company. IMS has been unable to locate any contact information for said company beyond the following address: 11890 NW 87th Court - Hialeah, FL 33018-1984 (this address was obtained from a listing on MANTA).
It is unfortunate that our reputation has been tarnished by this Hialeah, FL-based company. We would like to ask that the person who filed this report get in touch with us as soon as possible to confirm that we are not affiliated in any way with the company this consumer has
valid concerns with.
Please feel free to reach me directly at (888) 498-0001 option 1 between 9am and 5pm, Monday through Friday or by email at [email protected]. I take great pride in my professionalism and am deeply saddened to know that there may be someone impersonating me or my company to our shared detriment.
Thank you and I wish you a speedy resolution with the appropriate company,
Katy Sutherland
