- Report: #513781
Complaint Review: Katz Web Services Inc. - Lakewood Colorado
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Author Not Confirmed
Why?
Katz Web Services Inc.
904 South Queen Way Lakewood, 80226 Colorado, United States of America
Phone:
3033620451
Web:
www.katzwebdesign.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Katz Web Services, Inc. Zack Katz Promises to deliver what he cannot do Lakewood, Colorado
We retained the services of Katz Web Design August of 2008.
We requested 2 things when asking for our website design; 1. no pictures of people
2. design layout similar to a rick owen website. After sending Zack Katz a check for $3100, he sent us 3 web designs that a. had pictures of people and b. was a template design. He claimed to have spent 9.5 hours putting together a proposal and 3 of the same template designs, just with different pictures.
Realizing that he was incapable of fulfilling any client requests, we told him we no longer needed his services. We asked for a refund within 2 weeks of retaining his services. He offered us a store credit first and then offered us $700 refund.
After letting him know we would be retaining legal counsel, he offered us $1,980 and kept $1,120. He claimed to have spent 9.5 hours, but was unable to break-down said such hours. He charged us $120 an hour for work that market cost would be $12-$50 an hour. The work he did would be closer to 3 hours. I offered to pay him $500, which would be more than adequate for time spent. He ended up keeping $1,120. Also, our proposal, which was confidential, ended up on the world wide web. After complaining, he took it down, however we estimate that it was up for about 3 weeks and could have had negative repercussions.
If anybody has any complaints about this business, please contact me as I would be interested in putting together a class-action lawsuit.
