Complaint Review: Kaufmans Wedding World - White Hall South Dakota

Allison (Kaufman's Employee), In behalf of all "previous" and potential "future" bridal dress defrauded victims; I say to all bridal dress executives who cause repetitive devastation for many ladies nationwide, that we consumers no longer want to hear "I'm Sorry" or "Not to Worry about your late arriving dress". Especially after retail executives have already abused us by not providing what is ordered (expressed) in a timely manner. Ladies nationwide would rather hear how bridal dress executives plan on addressing the 30 years of fraudulent sales deception in the industry. Is Margaret Kaufman, owner of Kaufman's Wedding World, blind and can't see, hear or feel the frustration of her customers? Does she even comprehend the devastation her staff is causing many consumers planned expensive wedding events. Is Margaret so greedy (money hungry) that profits out way customers service. Yes! In my opinion, based on the previous complaints for many years. Bridal dress employees, instead of wasting your time replying to web sites with apologies, why don't you employees spend that time to work harder on assisting the consumers at your retail store. Then consumers no longer have to waste their day writing & filing complaints to warn other young ladies about the horrid treatment many bridal dress executives cause nationwide. By the time distressed, defrauded ladies start writing consumer advocate agencies (like Ripoffreports.com, BBB, Consumer Affairs, Complaints.com, The Complaintstation.com, State Attorneys, U.S. Justice Dept., FBI, etc.) it is not until bridal dress retail executives brutalize us and make us crazy with their deception. Ladies again, ask manufacturers "why" they always show expensive couture dresses as advertisement (sample) on TV, Magazines, Retail Shops, Runway Shows, News paper, etc. But then many hundreds of consumers nationwide are complaining about receiving inferior dresses that arrive many months late, too small in cheap (switched) materials with beads/bows falling off brand "NEW" dresses arriving directly from many bridal dress factories. I say to all retail and manufacturer executives, if you can't get these dresses on time, better then "poorly made", then consumers ask you to stop taking dress orders. Many consumers describe (in letters of complaint) how they are promised one date and then the dress is late by many months. Why manufacturers! How is it that consumers never complaint that retailers missed the wedding date. It is my opinion retail and manufacturer executives know exactly what is being done about late dresses and my investigation suggest manipulation by executives causing consumer "unnecessary" stress, pain and suffering, etc. I believe it is unethical and unlawful (failed expressed warranty) to mislead consumers on "arrival dates". If executives can't provide a "realistic" arrival date, just tell the truth, and ladies will go shop elsewhere. Right ladies. It is so simple! In the year 2004, bridal dress manufacturing factories are highly sophisticated and executives (like Vera Wang) probably know to the "minute" how long it takes to design, make and deliver each and every dress. All these late arriving bridal dresses is all part of the scam and deception, in my opinion. A late arriving dress sometimes equals poor quality, as described by many hundreds of consumer's letters nationwide. It is the "repetitive complaints" that prove it beyond reasonable doubt. I do slightly disagree with Ronda (above) about it is the customer's responsible to order early. Ronda it does not matter if you order early or not, my family ordered Vera Wang dresses a year out of the wedding and received them 11 working day before the wedding causing all kinds of devastation to my family's planned $50,000.00 wedding when we received inferior Vera Wang dresses a week and a half before the wedding. Appalling Vera Wang! Retailers are not allowed by law to be telling so many women a "False" arrival date. It is called a failed expressed warranty and it is unlawful, I believe. Greedy bridal dress corporate executives are not looking at all the "damages" and "consequences" directly caused by executives negligence that negatively that affect consumer expensive planned events (weddings ceremonies). I believe it time corporate executives take a look at the problems and start recognizing the costly effects they cause all of society (including taxpayers) who have to pay state attorneys (Mr. Gamma) to waste their day reviewing bridal dress scams when state attorneys could be fighting other criminals like Martha Stewart and Peter Bacanovic. My two-year investigation leads me to believe that bridal manufacturer and retailer executives are working together and no "one" consumer could ever penetrate their deception. Except me, of course, with my intensive investigation of reviewing and speaking with defrauded bridal dress victims nationwide, industry seamstresses, corporate executives, plus reviewing material, circumstantial and supporting evidence nationwide about many defrauded bridal dress victims yearly. I have brought together many hundreds of complaints nationwide to show a "Repetitive" pattern of "Deceptive" sales issues involving many corporate executives in the bridal dress industry. Consumers have now figured out the deception thanks to the Internet and now all we have to do is band together by sending any letters of complaint about bridal dresses to: Mr. Phil Gamma New York City Attorney General's Office Consumer Fraud and Protection Division 120 Broadway New York, NY 10271 And reference Case # CFN02A10064 Tell Mr. Gamma "some" corporate executive for the bridal dress industry are again (2004) being defiant of the industry laws and regulations that govern the garment industry. Mr. Gamma's office is on notice of the "Nationwide" problem and I have ask his office to refer the fraudulent, deceptive matter to the U.S. Justice Department (the big bad wolf) who would be the only agency that could address corporate executives (wolves) who continually prey and chew up on sweet brides (lambs) and their mothers (sheep). We Sheep (mothers) are no longer going to watch our daughter, nieces, sisters, aunts and grandmothers receive such total disregard, deceptive negligence and "unnecessary" stress due to bridal retail executive (wolves) who have a great desire to make higher profits through fraud. Ladies, send all bridal dress complaint (from any state nationwide) to the NY City State Attorney. Get any friends and family members who witnessed the crime to also send complaints as witnesses to the deception. We need witnesses to support our sweet bride's (lambs) and their mothers (sheep) allegations of being defrauded by retail executive in the bridal dress industry. Previous complaints from bridal dress victims/consumers have already made a difference. The Federal Trade Commission sent out over 3,000 warning letter to bridal dress executives about the deceptive sales practices of removing garment tags deceiving consumers on products to be ordered. But the problem continues because defiant bridal dress executives supported by "powerful" corporate attorneys don't always obey the Fed. Garment Laws. If executives don't obey the Fed. Laws, then what makes the Federal Trade Commission believe defiant executives will obey a "warning letter". Such a joke, it makes me cry! Keep the complaints coming ladies, this year (2004) could really be the year we make change for future victims. As for us past victims (3 times myself) well, I am still working on it. Allison, did Margaret Kaufman receive a letter of warning from the Federal Trade Commission in 2004? Ladies ask any retail executives who are giving you problems, if they too received a letter of warning from the FTC. Good day ripped off consumers of the Bridal dress industry. Pegtho P.S. The following is the Better Business Bureau's Records of Kaufman's world. My only suggestion would be to "stay away! Kaufman's Wedding World Altoona, PA Margaret Kaufman, owner Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to a history of not responding to customer complaints brought to the companies attention by the BBB. Kaufman's Wedding World Camp Hill, PA 17011 Margaret Kaufman, owner Based on the BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Kaufman's Wedding World Chambersburg, PA 17201 Margaret Kaufman, owner Complaints against this business concern delivery issues, guarantee or warranty issues, refund practices and service issues. Kaufman's Wedding World Harrisburg, PA 17112 Margaret Kaufman, owner Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern credit or billing disputes, deliver issues, product quality, refund practices and service issues. Kaufman's Wedding World Lancaster, PA 17601 Margaret Kaufman, owner Based on the BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern delivery issues, product quality, refund practices and service issues. Kaufman's Wedding World Reading, PA 19610 Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern contract disputes, credit or billing disputes, delivery issues, product quality, refund practices, repair issues, selling practices and service issues. Kaufman's Wedding World York, PA 17404 Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern service issues. Based on the above records, Ladies if I were you, I would go to the Department stores who carry better quality gowns for less price then what is arriving from the bridal dress industry. That was explained to me by a seamstress (20 years working on bridal dresses) who further told me that bridal dress manufacturer executives are charging very high prices for very poor quality dresses arriving from many manufacturers nationwide. That is an expert's opinion, not mine.

I am an employee at Kaufman's Wedding world. I have been reading the complaints of customers and i would like to appoloagize for the lack of customer service. I know that the girls I work with and myself included try very hard to please our customers, and the bad attitueds are not and will not be found in our store. So please note that not all Kaufman's deliver bad customer service. We do whatever we can to please our customer.