Jamie edwards @ kayako
N/a,#2UPDATE Employee
Tue, November 10, 2009
My name is Jamie Edwards, Operations Manager at Kayako.
We are in no way associated with "http://firemicrosoft.net". This website appears to be illegally reselling pirated copies of Kayako software.
To clarify:
1) Kayako is in no way associated with "http://firemicrosoft.net"
2) "http://firemicrosoft.net" is not authorised to resell Kayako software
3) As far as Kayako are concerned, "http://firemicrosoft.net" is operating illegally by selling pirated software
Unfortunately, it appears as though the reporter (Jim) has purchased Kayako software from this website, and has received pirated software.
Jim has no contract with Kayako and he is not a Kayako customer.
As a goodwill gesture to Jim, we will happily sell him a license at a discount to cover the amount he has spent ($30.00, according to the site) purchasing the pirated copy of Kayako software from this website.