- Report: #1156151
Complaint Review: Kay's Jewelers Grand Prairie Mall Peoria IL - Peoria Illinois
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Kay's Jewelers Grand Prairie Mall Peoria IL
5201 W. Memorial Dr. Ste.410 Peoria, 61615 Illinois, USA
Web:
http://www.kay.com/en/kaystore
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Kay's Jewelers Grand Prairie Mall Peoria, IL Signed Up for Credit Card without approval; Lied when I called about it. Peoria Illinois
I bought a ring that needed to be special ordered at Kay's in the Grand Prairie Mall in Peoria, IL. One girl was helping me at the counter and another girl was by a computer and asked for my SS number. I said, "No, I do not want a credit card". Both girls told me that it was for the special order, they could not order the ring without it, and that they would wave the special charge for the special order with a discount card. I gave my number, clarifying I did not want a credit card.
The girl had me sign a paper for the "special order". Looking back, she had her hand over the writing, but I never thought anything about it. Surprise! Later, I receive a credit card in the mail. Get this----i called the store to complain and one of the girls that answered told me, "Oh that is not a credit card, you can just use that discount card to buy things in the Kay store".
Oh...my...god...I said, "I am not stupid. This is a Kay's credit card. It even says "credit card" on the paper." The girl continued to tell me it was not a credit card. Beware! I will never go to a Kay's again. This is absolutely ridiculous. I also found out, when I went to pick up my ring, they was NO charge for the special order, nothing was waived and I was not signed up for any type of discount plan for special orders. They signed me up for a credit card although I specifically told the I did not want one!! I am still so irritated by this situation. it seems like something more should happen. My name and SS number were used to get a credit card without my permission. I called the main Kay's number and the manager of Grand Prairie Mall in Peoria, but...I think the store should be charged with some type of fraud.
