;
  • Report:  #116416

Complaint Review: Keaton's Kennel - Lake Elsinore California

Reported By:
- Buena Park, California,
Submitted:
Updated:

Keaton's Kennel
15325 Regatta Way Lake Elsinore, 92530 California, U.S.A.
Phone:
951-674/4233
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On 10/17/04 My wife and myself bought a French Femail bulldog from Trisha slack for $1890.00 CASH ONLY. At that time trisha said she didn't have $10.00 change so I gave her $1900 Cash and told her to keep the change. Trisha signed my contract Steve Slack and did not put purchase price on my copy,but had me sign and initial her copy with the amount paid.

Three hours after we got home the puppy became very ill. My wife at that time called Trisha and told her what happend. Trisha said the puppy might have PARVOVIRUS and would need immediate vet care or she might die. Trisha said she had to take her Daughter to the air port and would not be home to take the puppy.

Trisha gave us her Vets phone number and my wife called and talked to a answer machine. We left a message that this was a emergency and to please call us back. We waited two more hours and our puppy became sicker. We then took the puppy to a all night emergency vet center, where the puppy tested positive for Parvovirus and parasites.

We waited five hours to talk to a vet and she said the puppy might not make it through the night. Next morning I had to take off work to take the puppy to our family vet. After three more days on a IV our puppy had no hope and had to be put down 10/20/04. Trisha or her vet never called to inquire about the puppy.

I called Trisha and told her I would like my money back and she offered me a pup, but my vet said her house is contagious air born parvovirus for up to six months. Finally Trisha agreed to refund my money only in payments and said she didn't have any money and small claims would only have her pay fifty dollars a month. Trisha also said if I don't like that she said SUE ME.

I have filed a small claims suit to recover my money. If any one else had a problem please contact me so we can work together to get our money back and close her down.

Richard

Buena Park, California
U.S.A.


3 Updates & Rebuttals

Jeff

St Paul,
Minnesota,
U.S.A.
Trisha Slack Queen of Bait and Switch

#2Consumer Suggestion

Thu, November 11, 2004

How terrible and discusting that you had to go through this terriblee experience. I also had a brush with this rip off artist. Fortunately, I felt compelled to stop doing business with her. I of course lost my deposit, but it was a lesson well learned. May I suggest that you go to one of the following web sites and use some of the links to find reputable breeders. Ask for references. We now have two healthy happy Frenchies, thanks to hooking up with excellent breeders. It is better to wait 6-12 months for a wonderful puppy, than to end up with a sick and dying puppy. Good luck!


Maria

Riverside,
California,
U.S.A.
I was also sold 2 sick puppies that died!

#3Consumer Suggestion

Sun, November 07, 2004

Please contact me so we can work together to get our money back and stop these horrible people from selling sick puppies to other innocent people. [email protected] Trisha also told my husband, "Sue me" and hung up the phone. But before she said that she told my husband that it would take 6 months just to get a trial date in court and that we would have to file in Temecula Small Claims. She sure knew a lot of information about getting taken to court! After about 1 week of thinking things over, I decided to write her a letter stating that I was going to accept her original offer of payments of $500 a month. She had told me that she was getting paid on 10-31-04 and that she could send her first payment then. I sent the letter to her (certified, return receipt) and she signed for it on 10/23/04. I gave her until November 5, 2004 for me to receive the first payment. I told her that if I did not receive the payment by then, we would take her to court. To date, I have not received anything. I already filed a complaint with the BBB and I should hear back by Tuesday. I also have a friend that got 2 sick puppies that died. She gets in anywhere from 20 puppies and up a month. She averages about $1700 on each puppy (20x$1700=$34,000). She told me that she only nets $500 on each puppy. ($500x20=$10,000) So how she does not have enough money to refund our money is stupid! She also did not enter how much we paid for our puppy on our contract and she signed it Steve Slack. She only had us initial and sign her copy. The second puppy we got from her, (replacement puppy for the 1st puppy that had to be put down after 10 days of suffering! We had her less than 48 hours) died at her so called "Vets" house. We never got to bring her home! She swore up and down that she had never had 2 puppies get sick on 1 person. All we have left are pictures of the 1st night that we brought our puppy home and our memories. Please help me stop these horrible people!!! [email protected]


R.M.

Los Angeles,
California,
U.S.A.
Puppy Buyers - Do Your Homework!!!!!

#4Consumer Suggestion

Sun, November 07, 2004

Follow these steps in conjunction with your lawsuit. 1. Notify the District Attorney in Lake Elsinore; 2) Immediately notify and file complaint with animal control for Lake Elsinore; 3) Send letter to Mayor of Lake Elsinore and copy Department of Agriculture [Veterinary Services located in Colorado] if animal was an import. USDA has Federal jurisdiction if this animal was an import from out of country. If not satisfied with local officials, contact media. Locate and notify local breed club and rescue [use Yahoo search engine] as these organizations may have received prior complaints about this individual and can possibly put you in touch with other buyers. There are puppy lemon laws to protect buyers that all breeders and/or bokers must follow. Please be the voice of these innocent puppies and bring awareness to this type of senseless animal abuse.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//