;
  • Report:  #209927

Complaint Review: Kent Dobbs Hyundai - Springdale Arkansas

Reported By:
- Siloam Springs, Arkansas,
Submitted:
Updated:

Kent Dobbs Hyundai
3558 S. Thompson Springdale, 72764 Arkansas, U.S.A.
Phone:
800-750-4997
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a vehicle on 4/25/06 from Kent Dobbs Hyundai in Springdale, AR. When I purchased it, the engine light was on. The service tech said that it was "just water from washing the car." Not even 9 days later, the engine had to be replaced. I called Kent Dobbs to tell them what had happened and to have their service tech call me. The customer service rep. basically said it was my fault for not buying a new car. I still have not heard back from them. Now, my starter just went out. I have replaced the engine, fixed the light, and now I am having to replace the starter. I have spent more repairing this car than I spent on the purchase. I realize there is not any legal action I can take, but I feel like consumers should be aware that Kent Dobbs Hyundai "riggs" vehicles for quick sale, and when they fall apart, they have nothing to say, other than it is my fault because I could not afford a brand new car.

Andrea

Siloam Springs, Arkansas
U.S.A.


4 Updates & Rebuttals

Mike

River Edge,
New Jersey,
U.S.A.
Didn't "rig" the car

#2Consumer Comment

Fri, September 08, 2006

Since you say that the "Service Engine Soon" light was on when you purchased it, it clearly shows that they didn't "RIG" anything. You bought a car that obviously had some trouble going on, and fully accepted what the agent told you without checking with an independant mechanic, or doing any research on your own. YOU are at fault for buying a noticably faulty vehicle. He may have been shady and lied about WHY the light was on, but all it would've taken was one phone call to any mechanic in the area to find out that it was BS. Next time, before you buy any used car, take it to an independant mechanic for a check up.


Mike

River Edge,
New Jersey,
U.S.A.
Didn't "rig" the car

#3Consumer Comment

Fri, September 08, 2006

Since you say that the "Service Engine Soon" light was on when you purchased it, it clearly shows that they didn't "RIG" anything. You bought a car that obviously had some trouble going on, and fully accepted what the agent told you without checking with an independant mechanic, or doing any research on your own. YOU are at fault for buying a noticably faulty vehicle. He may have been shady and lied about WHY the light was on, but all it would've taken was one phone call to any mechanic in the area to find out that it was BS. Next time, before you buy any used car, take it to an independant mechanic for a check up.


Mike

River Edge,
New Jersey,
U.S.A.
Didn't "rig" the car

#4Consumer Comment

Fri, September 08, 2006

Since you say that the "Service Engine Soon" light was on when you purchased it, it clearly shows that they didn't "RIG" anything. You bought a car that obviously had some trouble going on, and fully accepted what the agent told you without checking with an independant mechanic, or doing any research on your own. YOU are at fault for buying a noticably faulty vehicle. He may have been shady and lied about WHY the light was on, but all it would've taken was one phone call to any mechanic in the area to find out that it was BS. Next time, before you buy any used car, take it to an independant mechanic for a check up.


Mike

River Edge,
New Jersey,
U.S.A.
Didn't "rig" the car

#5Consumer Comment

Fri, September 08, 2006

Since you say that the "Service Engine Soon" light was on when you purchased it, it clearly shows that they didn't "RIG" anything. You bought a car that obviously had some trouble going on, and fully accepted what the agent told you without checking with an independant mechanic, or doing any research on your own. YOU are at fault for buying a noticably faulty vehicle. He may have been shady and lied about WHY the light was on, but all it would've taken was one phone call to any mechanic in the area to find out that it was BS. Next time, before you buy any used car, take it to an independant mechanic for a check up.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//