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  • Report:  #402949

Complaint Review: Kicksandclothes.com - Internet

Reported By:
- Vancouver, Washington,
Submitted:
Updated:

Kicksandclothes.com
kicksandclothes.com Internet, U.S.A.
Phone:
206-888-2198
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
(first of all i know that i made a mistake when i ordered from this website.)

i ordered a pair a shoes from this kicksandclothes.com. they said that on their website that they have shipped my order, and that they will have a tracking number in 2-4 days. after that amount of time i emailed them for the tracking #. but got no respond. i have email and called the number they have on their site, but its always a message.

so i went and search the internet for others fraud that involved this online site and came at this http://www.ripoffreport.com/reports/0/400/RipOff0400332.htm

so now i dont know what to do. i will go to my bank tomorow to see what they can do. but if anyone know of anything i can do please help me. i think this is my last time buying online. WORDS TO OTHERS DONT BUY FROM WWW.kICKSANDCLOTHES.COM .

does anyone know how to take the person behind this website down, please let me know. thanks.

Jason

Vancouver, Washington

U.S.A.


3 Updates & Rebuttals

Tasha

Winston-Salem,
North Carolina,
U.S.A.
Unsure of misunderstanding

#2Consumer Comment

Mon, December 29, 2008

I read the negative reports about this company while investigating the delivery of my own order only after several phone calls and e-mails to the company. I can understand the holiday hold ups. However, with all the on-line scamming going on, one can surely understand why someone would panic when they have no way of tracking their merchandise and has not received a response to any calls or e-mails so I don't believe the purpose of the reponses are intended to sabatodge your company. If the holiday mail was or is the hold up then I apologize but at this time I am not sure of a misunderstanding since I have still not heard back from anyone at kicksandclothes.com. I would truley appreciate my merchandise instead of a refund due to my daughter really wanting these shoes.


Jason

Vancouver,
Washington,
U.S.A.
WWW.KICKSANDCLOTHES.COM IS LEGIT

#3Author of original report

Sun, December 21, 2008

I HAVE RECEIVED A FULL REFUND FROM WWW.KICKSANDCLOTHES.COM. THIS WAS JUST A BIG MISUNDERSTANDING. MY SHOES WERE SHIPPED BUT WERE DELAYED DUE TO THE CHRISTMAS HOLIDAYS WHICH IS NOT WWW.KICKSANDCLOTHES.COM FAULT. WWW.KICKSANDCLOTHES.COM IS A LEGIT COMPANY!!!


Muchgame9898

FRESNO,
California,
U.S.A.
VERY IMPATIENT CUSTOMER

#4UPDATE Employee

Sun, December 21, 2008

FIRST OFF WE HAVE BEEN IN BUSINESS OVER 2 YEARS AND NOT 1 COMPLAINT UP UNTIL NOW. AROUND CHRISTMAS ORDERS TYPICALLY TAKE LONGER THAN NORMAL TO DELIVER. THE ABOVE CUSTOMER FAILED TO CONTACT US BEFORE LEAVING THIS NASTY REPORT. THEY ORDERED LESS THAN 2 WEEKS AGO AND DID NOT EVEN GIVE IS A CHANCE TO FIX WHATEVER PROBLEM THEY HAD. WE CONTACTED THE CUSTOMER TO SEE WHAT THE ISSUE WAS AND THERE ONLY ISSUE WAS THEY DID NOT RECEIVE A TRACKING NUMBER. A VERY SIMPLE FIX FOR US IF WE WOULD HAVE BEEN CONTACTED PRIOR TO THEM LEAVING IS A NASTY REPORT ONLINE TRYING TO TARNISH OUR REPUTATION. WE REFUNDED THE CUSTOMER AND STOPPED THEIR SHIPMENT BECAUSE THESE ARE NOT PEOPLE WE WANT TO DO BUSINESS WITH.... THANK YOU, KICKSANDCLOTHES.COM EMPLOYEE

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