Theresa
Marysville,#2Consumer Comment
Sun, March 09, 2008
Let me first respond by saying go back to school and learn how to write. Second, the business name is Eager Beavers and is owned by David Beavers, Kim is his wife and occassionally works the front desk. Third, the teenage son's that you are referring to, one is only allowed to stand back and learn while the other, who does work on the cars, is under the apprentise program and is legally allowed to perform the work on the vehicles under supervision. Going to a website to complain shows that as a woman you are not too knowledgable! As a woman myself after the first or even second time taking my vehicle to them I would have follwed my womanly instinct and gone elsewhere instead of continuing to go back to the same place. Maybe you continued to go back because you knew they were only charging you half of what others in the area were charging. Not that this is an excuse for them making the mistake but your fault for continuing to return. If you didn't like the services performed or who was performing them then you shouldn't have returned. Might I reccomend that the next time you want to post a complaint on a website for everyone to see that you make sure all your information is correct, including the correct name of the owner and not posting other employee's names. Sincerely Yours!
Terri
Niles,#3Consumer Suggestion
Sun, August 19, 2007
They seemed to eager to take your money and run. If this is a licensed facility and I am assuming it is, TURN THEM INTO THE STATE. Go to the states website and you can file a complaint against them. They didn't fix your car like they should have. It could of been very dangerous for you to drive a car with bad brakes like that. Just because you are a woman doesn't mean you don't know what your car sounds and feels like when it is messing up. As for letting his son work on your car that is a big no-no unless he his under the State's training program. They are just opening a can of worms for some major law suits especially if someone could have been killed. Turn Them IN.