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  • Report:  #369976

Complaint Review: Kings Mazda - Cincinnati Ohio

Reported By:
- cincinnati, Ohio,
Submitted:
Updated:

Kings Mazda
9570 Kings Auto Mall Drive Cincinnati, 45249 Ohio, U.S.A.
Phone:
513-683-4900
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On Aug 21 2008 I purchased a preowned Nissan Xterra from kings mazda. When I purchased I had the company lift the car so that i could examine it from every angle. upon the first glance everything was fine save three issues, a ball joint, a CV boot, and a heat shield.

All of these issues were easy enough and i saw no issue with resolving this. However i noticed that on my manual transmission the stick was what i felt abnormally shaky.

I inquired about this problem on multiple occasions in order to reassure myself that it was okay. the dealership sales manager salesman and service tech all assured me that trucks have that issue. Only having driven standard on small cars I felt this made sense.

The dealership later tried to convince me that since i was comfortable I should not worry about a warranty. This being my first purchase without the help of another I stupidly agreed.

Three days later third gear went out. I contacted the dealership and the attempted on many counts to convince me to wait. After finally getting the car in and diagnosed they told me it wouold be a new transmission andd would cost me from 2k to 4k dollars.

later they agreed to charge me only for parts, I agreed to this bbut then they immediatly put the labor back on the bill totalling me to 2k for the work.

Now they are unwilling to communicate, are telling me i need more work on the car and are trying to add parts and deny my right to recover the original transmission.

Lemons for sale from a dealership with no heart morals and who would prefer to think themselves predators not salesmen

Tim

cincinnati, Ohio

U.S.A.


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