;
  • Report:  #118902

Complaint Review: KitchenAid - St. Joseph Michigan

Reported By:
- Phoenix, Arizona,
Submitted:
Updated:

KitchenAid
P.O. Box 218 St. Joseph, 49085 Michigan, U.S.A.
Phone:
800-541-6390
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On August 18th 2004 I purchased a New KitchenAid dishwasher, Model KUDI01ILBL. 3 months later The pump motor burnt out because a piece of glass got stuck in the pump so the repair guy said. Needless to say KitchenAid said they won't cover the repair on my brand new dishwasher because I was negligent, and KitchenAid said for me to repair the washer it will cost $395.00 to repalce a $10 pump. Since I paid $550.00 for it it makes more sense to cut my loses and buy another dishwasher from a reputable company. Why put money back into a cheap product like kitchenAid when the next time a piece of cheese gets sucked through my pump it'll just cost me another $395.00.

My prior dishwasher was a cheap plastic tub low end $100 Kenmore that lasted 15 years and chewed up nails and chicken bones like nobodys business. I plan to place the new broken dishwasher in the back of my truck and parade it around the Metro Phoenix Area randomly parking it in front of all KitchenAid resellers letting every one know what a garbage product KitchenAid sells.

Ray

Phoenix, Arizona
U.S.A.


5 Updates & Rebuttals

Ray

Phoenix,
Arizona,
U.S.A.
I Know Joe from ATL

#2Consumer Comment

Sat, December 11, 2004

Joe, I know, Kenmore and KitchenAid are both made by Whirlpool. I wasn't comparing the two because I thought that they were from two different companies. I was comparing the two because my new one was a higher end stainless steel $800 washer. For $800 I would expect it to out perform its $150 cousin that ran in my house for 14 years.


Joe

ATL,
Georgia,
U.S.A.
fyi

#3Consumer Comment

Mon, November 22, 2004

for your info, ray, the parts for both kenmore and kitchenaid dishwashers are made by the same company.


Joe

ATL,
Georgia,
U.S.A.
fyi

#4Consumer Comment

Mon, November 22, 2004

for your info, ray, the parts for both kenmore and kitchenaid dishwashers are made by the same company.


Joe

ATL,
Georgia,
U.S.A.
fyi

#5Consumer Comment

Mon, November 22, 2004

for your info, ray, the parts for both kenmore and kitchenaid dishwashers are made by the same company.


Joe

ATL,
Georgia,
U.S.A.
fyi

#6Consumer Comment

Mon, November 22, 2004

for your info, ray, the parts for both kenmore and kitchenaid dishwashers are made by the same company.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//