- Report: #958122
Complaint Review: KIXEYE - San Francisco California
Reported By:
Fylon -
Singapore, , United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
KIXEYE
433 California Street, San Francisco, 94104 California, United States of America
Phone:
+1.4154008280
Web:
www.kixeye.com
Categories:
Business Rating:
(0)
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KIXEYE Illegal banning & Defamation San Francisco, California
I reported to KIXEYE's support with a ticket (KIX_SPT_0000366188) highlighting that I had received 40++ Goliaths instead of the 1 i clicked to build. This ship takes 8 - 15 days to build, depending on the loadout. After completion, I found the excess ships in my dock. I reported this & their reply to me was they were AWARE of the glitch & nothing can be done on their side to remove my extras, that I can freely enjoy the resources from scrapping them. No timeline was given to scrap.
On another issue I highlighted to them about armor Blueprints not completing, they revert back to my Goliaths issue, which was supposed to be settled. They claimed I have no right of ownership to these ships & I must scrap within 2 days or face "consequences". After much heated debate with them, I am resigned to scrap the ships. I have scrapped up to 35 ships when my account was suspended by them. They accused me of using a 3rd party software to gain those Goliaths.
This is clearly a slander to my name as I immediately reported this glitch. If it was such a concern to them, they should have just removed those ships after I reported it. Instead they led me on to think I am allowed to scrap on my time. My name is sullied because I NEVER cheated or hacked. I never paid a single cent to fast forward my progress, I play diligently. This kind of tyranny against honest players will make people consider not ever reporting a bonus glitch to them. If it's a lawsuit they want, i will give them a lawsuit.
On another issue I highlighted to them about armor Blueprints not completing, they revert back to my Goliaths issue, which was supposed to be settled. They claimed I have no right of ownership to these ships & I must scrap within 2 days or face "consequences". After much heated debate with them, I am resigned to scrap the ships. I have scrapped up to 35 ships when my account was suspended by them. They accused me of using a 3rd party software to gain those Goliaths.
This is clearly a slander to my name as I immediately reported this glitch. If it was such a concern to them, they should have just removed those ships after I reported it. Instead they led me on to think I am allowed to scrap on my time. My name is sullied because I NEVER cheated or hacked. I never paid a single cent to fast forward my progress, I play diligently. This kind of tyranny against honest players will make people consider not ever reporting a bonus glitch to them. If it's a lawsuit they want, i will give them a lawsuit.
