- Report: #392395
Complaint Review: Kmart - FLORENCE Kentucky
-
Author Confirmed
Why?
Kmart
8040 BURLINGTON PIKE FLORENCE, 41042 Kentucky, U.S.A.
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Kmart bait and switch on sale add. FLORENCE Kentucky
Kmart is currently advertising a TV for 299.00 and they don't have it
in stock. I checked 5 stores in the Northern Kentucky and Cincinnati
area. (Florence, Dixie, Loveland, Cincinnati, Newport)
Kmart Add
--------------------------
Element 26 in. (Diagonal) Class LCD Integrated HDTV (720p)
Kmart item# 012W804958930001 Mfr. model# ELCHS261
Remember to use your Sears Card.
On Sale for $299.99 - Discount applied in cart. Offer ends 22-Nov-2008
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Link to sale item:
http://www.kmart.com/shc/s/p_10151_10104_012W804958930001P
Daryl
Florence, Kentucky
U.S.A.
in stock. I checked 5 stores in the Northern Kentucky and Cincinnati
area. (Florence, Dixie, Loveland, Cincinnati, Newport)
Kmart Add
--------------------------
Element 26 in. (Diagonal) Class LCD Integrated HDTV (720p)
Kmart item# 012W804958930001 Mfr. model# ELCHS261
Remember to use your Sears Card.
On Sale for $299.99 - Discount applied in cart. Offer ends 22-Nov-2008
-------------------------
Link to sale item:
http://www.kmart.com/shc/s/p_10151_10104_012W804958930001P
Daryl
Florence, Kentucky
U.S.A.
1 Updates & Rebuttals
Ryan
New York,New York,
U.S.A.
Sorry to hear about that
#2UPDATE Employee
Tue, November 25, 2008
I'm sorry to hear about your issue with the Element TV. I work at a K-Mart in St. Louis, and I know that we had a few, but the issue you had is actually pretty common within K-Mart, especially during the "special" seasons, such as Back to School, Halloween, the "Holiday Season", etc. This past year was a nightmare when school was starting up; our ad had quite a few things on sale that we hadn't gotten in (and didn't get in until about halfway through the week). The best advice that I can offer you in those situations is to get a raincheck. If it's an item that says "Limited quanities, no rainchecks" and you arrive attempting to purchase the item on Sunday morning, ask to speak to a manager. Where I work, if the case is that we simply have not gotten them in yet, the managers are always more than happy to give out a raincheck, even on items where rainchecks are not supposed to be allowed. If it's an item that we don't normally carry, a lot of times a manager will be willing to price-match on a similar item, normally resulting in you getting a greater deal than before on something of even higher quality. Just a few tips that I thought I'd share. I hope your experience is better in the future.
