Complaint Review: Kohls Dept Stores - Massapequa New York

I worked in one of the higher risk Kohl's stores in the MPLS/St Paul Metro. I was hired by a DLPM that was more or less what I would call old school. He wanted you to get your audits done, stay on top of things but still snag as many lifters as you could. He would even step out on the store front and help you get it done.

Shortly, after he hired me I was exceeding expections but on a bit of a learning curve because in many ways Kohl's is not retail lp as usual and few take the time to actually train you.

My boss was transferred and the new guy (who will remain nameless) made it known, I got paid too much, he didn't trust me and that he would make it his mission to take me down. What changed? I was still working very hard and blowing the doors off with shoplifter stats. He said offcolor and inappropriate comments to me all the time but at the same time, would infer that since he was higher on the food chain and I was already on his list that I would keep my mouth shut. As each day passed, he would lay out a different scenario that could potentially result in me getting fired. But the odd thing was, there were no grounds for these hypothetical discussions because I did nothing wrong.

My office was usually a blazing 100 degrees and although, they speculated on how they could fix it all the time nothing was done. One July day, I couldnt take it anymore, the temp in the office, the micro managing and continual attempts to keep me on the ropes and antimidate me, I punched out and left early. My mistake? I didnt tell anyone.

A few days later I am interviewed for suspicion of theft of time. I freakin punched out early, how is that an indicator of time theft? In the same discussion, the outragous office heat problem came up again, and he speculated again on having it fixed.

Shortly thereafter, the rumor was all over the store, that I was stealing time and that the Mgmt should keep an eye on me. Then one day while completing an LP related project on the salesfloor, an associate, not even a member of mgmt, walked up to me in front of other associates, questioninng where on earth I was all day.

I got all my personal affects, walked to the timeclock one last time, punched out and left. I decided to go to work where I wouldnt be harrassed, victimized and crucified in front of the entire store while putting in my time and striving for excellence. "Expect Great Things."

I have been in Kohl's LP for a couple of years and I'd like to say that none of this information is accurate. Kohl's investigates any and all associate complaints and doesn't turn a blind eye to it's associates. Kohl's associates are very high on the list and it is evident on the special sales, pizza parties, and prizes (for doing a good job) that Kohl's associates continuously receive. I have seen Kohl's investigate complaints from associates on the smallest problems. Also, the original poster stated that he was responsible for a "200% increase in shoplifter apprehensions", this is not hard to do and it happens many times there are LP turnover. Some LP's are more focused on operations while some LP's bust out 20 cases a month. It all depends on the person. Generally, Kohl's likes to focus on operations as much as apprehensions, so I'll take the lack of mentioning operations as a testament that you weren't as good at your job as you claim. The fact that you would be willing to mention locations that would be unstaffed (LP) leading into the holiday season is an indicator of your immaturity. I too had LP jobs where I left with a chip on my shoulder, but never would I attempt to sabotage my former employer by posting their weaknesses on a public internet page. I would also like to mention the "several lawsuits settled out of court" and the "borderline illegal" fitting room apprehensions... what is illegal about a fitting room apprehension? Kohl's does not have video equipment in the fitting rooms, and all stops are made because the suspect is known to have stolen the merchandise (I will not go into details). Also, an LP would not be informed of pending lawsuits from sister stores in the region. That information is between a store LP and his/her supervisors, and stats are not distributed telling how many there are and how many were "settled out of court" In conclusion, the original poster is nothing more than a disgruntled employee who probably couldn't complete his assignments and reaped the benefits of it. I have never been reprimanded although I have made mistakes. I learn from them and move on.

This is very true, I worked for Kohls in Loss Prevention, and everything you state is done company wide. I worked in Texas, and everything you say is common place. I was not fired, but I could not continue with a company as such. However, I'm not angry, I just got another job. What you state is true though!!!!

I too worked at Kohl and was accused of stealing sneakers, I was security whyu would i steal!!! Cesar Cruz accused me, I told them if i stole then call the cops, or show me the tape, they could not cuzz i did not do anything, they told me to tell them what i did and they would see if i could still work their, I told them i didnot do anything annd they forced me to quit!! they got real shady after Bill the old manager left and cesar came, he had it out for several guys including me and this ws his way toget rid of me, They forced a few people out after me, Thenn they denied ever doing it or accusing me, they told their boss i just quit, cuzz i was going back to school, which is a LIE, Kohls is a joke, and i dont recommend working security or any jobfor them, dont even shop their,