- Report: #749105
Complaint Review: Kroger - Cincinnati Ohio
Reported By:
truffles -
Manhattan, Kansas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Kroger
1014 Vine Street Cincinnati, 45202-1100 Ohio, United States of America
Phone:
800-492-2926
Web:
www.kroger.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Kroger Kroger phone cards keep disconnecting my call and overcharging me for unconnected international phone calls Cincinnati, Ohio
Each time I used the kroger international phone card for the first 6 times the call does not get connected and then today the call goes thru and then the call is disconnected and charges me $2
the first time with no connection made nor voicemail. I phoned the customer service to reimburse me for that $2 and he just said sorry about that the best he could do was credit me .40 cents.
THATS A RIP OFF. Plus for the second call placed on a land line that company charged me $1 and my call was not even connected. THATS rip off. Plus for the last 4 phonecards the same thing happened and once the company ripped me of $5 when placing a call from a land line.
It would be expected that a company as large as kroger would give better service. Makes me never want to buy a Kroger product and I for sure will not refer their products to my friends or family.
the first time with no connection made nor voicemail. I phoned the customer service to reimburse me for that $2 and he just said sorry about that the best he could do was credit me .40 cents.
THATS A RIP OFF. Plus for the second call placed on a land line that company charged me $1 and my call was not even connected. THATS rip off. Plus for the last 4 phonecards the same thing happened and once the company ripped me of $5 when placing a call from a land line.
It would be expected that a company as large as kroger would give better service. Makes me never want to buy a Kroger product and I for sure will not refer their products to my friends or family.
