- Report: #1356329
Complaint Review: KWIK KAR LUBE & AUTO - Cedar Hill Texas
Reported By:
Jerusela M. Litzenberger -
Cedar Hill, Texas, USA
Submitted:
Updated:
-
Author Confirmed
Why?
KWIK KAR LUBE & AUTO
525 E. BELTLINE RD Cedar Hill, 75104 Texas, USA
Phone:
972293-9302
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
KWIK KAR LUBE & AUTO MAZEN SAJAJA, MIKE For : Auto Repair, I was quoted a price for a Tune-up If i bought my own spark Plugs/ Egr Valve and the amount which was quoted prepared to pay,the amount came to be way more then what they quoted double and the same person which quoted me the price said he dont remember quoting me the following price and labor said it must have been someone else. also which left me owing $55.00 dollars more after repair was complete of repair the motor light was still one which was supposively went off and didn't after repairing spark plugs the vehicle sounds the same. 2 days later i took it for inspection and it fail due to motor light on Cedar Hill Texas
I took my vehicle to be repaired at kwik kar Lube & Auto Repair I was given a quoted price on paper detailing if i bought my own parrs which was spark plugs, and a EGR Valve that it would be cheaper than regular price. After i purchased the sparg Plugs and Egr valve and the amount which was 92.00 for labor of the sparg plugs 47.00 for labor of the Egr Valve which would have been 130.99 +230 = a 55.00 discount and told me i owe them 55.00 which is suppossively be the discount. I paid 180.99 On the receipt details that they only replaced 2 sparg plug and not the whole thing so what a total rip off this was and car still sounds the same as never worked on sounds terrible. an the EGR valve after supposively installing it where the motor light was suppose to go off still remains on. 2 days later i took my same vehicle there to get an inspection done and it failed due to motor light on which they did not fix after all and requested letter from my doctor for the tinted windows i issued the letter as requested and the same mechanic which gave me the quote for the repairs told me the cars passed just i need to bring the 55.00 and bring another Egr Valve sensor to be installed on the vehicle. Afterward the same mechanic which wrote and gave the the quoted price refused that he ever wrote any quoted price said it must have been someone else when it was him all along. So here i am still in the same boat as in the beginning in the middle of nowhere.
If i were you i would not take my vehicle there for any repairs even after an oil change was done oil was everywhere i had to clean all the oil and hand prints off of my car which they left very dirty. I recommend not to use this location.
services are not good.
Jerusela Litz.
