RE: Order # (((REDACTED)))
Hello Shipping Dept,
When I placed my trial order it was my understanding it was a trial offer. I did not sign up for automatic renewal, in using the product I did not see any difference in my skin not to say it is not working for other people, in addition I cannot afford the product the $73.41 withdrawal from my account has cause overdraft on my account causing a bank penalty. I return the product however in checking my account your company has not refunded my account.
I tried calling but calls goes to voice mail and a long waiting time. My email is being returned. Your company has either out of business or you have grown too large and do not have enough staff members to support your orders, answer your phone and process your returns. If my money is not refunded to my account I will be making a claim against your company with the Attorney General Office of Massachusetts and the Attorney General office of Greenville, South Caroling.
If you are a reputable company and stand by your product I hope you will do right and refund my money into my account thanks.