LA Fitness (Wyomissing) will "unfreeze" a person on the family plan without notice, and bump up the fees charged to credit card without notice. They won't send an email, a fax, a card, no notice. NO NOTICE! But they expect you to talk to them before you cancel. When asked for the arbitration claim forms, they claim ignorance. This means they forfeit arbitration when they refuse to provide a form, or fail to do so.
They'll bump you $20 a month without a note or reason. Watch out for LA Fitness!
I spoke to Erica, the manager, at the gym. Unprofessional. Rude. She sent me to corporate. Corporate sent me to the local gym in Wyomissing to cancel.
A beautiful gym run by amateur management. They could do much, much better.