- Report: #1492782
Complaint Review: La-z-Boy -
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Author Not Confirmed
Why?
La-z-Boy
United States
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La-z-Boy product broke in 6 months...takes forever to someone come and take a look and see if they will replace when it's under warranty
Bought a recliner 6 months ago at lazyboy. Yesterday it broke when I was sitting (I’m not that fat) called customer service and the first date available is in two weeks or a day that would work
for me in 6 weeks...so I’m here taking a day off/changing schedules work because lazy boy bad customer service...
if I can’t make it that day it would be another two weeks...It’s ridiculous they can only come on a random day per week or two weeks for such an expensive chair that lasted only 6 months. I’m really disappointed in the quality of the chair/recliner and the bad customer service
