- Report: #502648
Complaint Review: Laptop Rescue - Internet
Reported By:
Chase -
Redondo Beach, California, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Laptop Rescue
www.laptoprescue.com Internet, United States of America
Phone:
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Laptop Rescue - Laptoprescue.com As a customer I can say that Laptop Rescue is a great company. Don't believe the phony reports to the contrary. Internet
As past customer of Laptop Rescue I can say they are a great company. They asked me along with all their customers to help dispell the phony negative report that was posted on this forum.
The false report claimed that Laptop Rescue was not a legitmate company, however I can assure you from first hand experience that Laptop Rescue is a great company and entirely legit. Feel free to call them your self: 310-737-1929.
They have a physical location in Los Angeles which I visited to have my laptop repaired. They did a fantastic job.
The only scam here is the false report against Laptop Rescue.
2 Updates & Rebuttals
Chris
Los Angeles,California,
U.S.A.
Thanks to our many happy customers!
#2REBUTTAL Owner of company
Sat, January 23, 2010
Laptop Rescue repairs over 15,000 laptops per year, with a
99.8% satisfaction rate. We work hard to maintain our reputation and customer loyalty. But inevitably, out of those 15,000 customers per
year there are always a small few that are simply not reasonable people and even after we try every avenue to please them, they simply can not be made happy. I'm sure you
know people like this in your life.
Thankfully some of our happy customer's have agreed to post testimonials to refute the false claims made by others on this site. I thank them for this.
At Laptop Rescue we believe in quality service and fair pricing. For a comparison, Geek Squad charges a $79 diagnostic fee where as our
diagnostic is free when customer agrees to pay for a repair, and only $29.95 if
a customer declines the repair. The UPS store charges $29 for the same
foam lined laptop shipping container that Laptop Rescue sells for only $14.95.
Thanks again to all our customer's, past and future, for enabling Laptop Rescue to continue to grow and provide the best service possible!
Report Attachments
Charles
Phenix City,Alabama,
USA
I don't believe this
#3Consumer Comment
Thu, October 01, 2009
I don't believe this. After being done wrong & taken advantage of, from other businesse. I stronly believe this business takes advantage of people, & does them wrong.
That Is all businesses complain about, people are slandering them. And they are going to file lawsuit. Besides working out the problem, with the custormer.
The business has something to hide, when the first thing they do Is. They are going to file for slander.
