- Report: #977961
Complaint Review: Leading Edge HerbalsWC - Johnson City Tennessee
Reported By:
deanasue -
Donnelly, Idaho, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Leading Edge HerbalsWC
129 Roweland Drive Johnson City, 37601 Tennessee, United States of America
Phone:
Web:
Kollagenintensive.com
Categories:
Business Rating:
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Leading Edge HerbalsWC Kollagen Intensi Automactic sending program every 60 days same pic's in different 'miricle' products, doesn't work unless you are 20 Johnson City, Tennessee
The photos used in the add are the same as used in other products. Automatic orders and no refunds. Does not work as described. Read your order carefully. No Refunds.
1 Updates & Rebuttals
Kollagen Intensiv
victoria bc,response
#2UPDATE Employee
Mon, December 23, 2013
I am sorry to hear about your disappointment with Kollagen Intensiv and that this product did not work for you.
We go through every effort to make our terms as clear as possible. In fact it’s not possible to continue placing an order unless you check mark the box to say you have read our terms and conditions. Our terms are written very clearly and they are not hidden in any way. In addition to the terms we send a receipt with a link to our terms and also a brochure that came with the first shipment stating that it is a trial program and that you may cancel at any time. If we do not receive a call from the customer then we will assume the customer wishes to stay on the program and a two month supply is automatically shipped out 30 days later. Due to the generous nature of this program i.e. you receive the first jar for free, we are unable to offer any refunds or returns.
Please note Kollagen Intensiv is available with a money back guarantee on our non-trial website, however, the cost for this is at the regular price of $59.95 plus shipping.
I'm not sure what you mean when you say 'The photos used in the add are the same as used in other products'.
I have attached a screen-shot showing the page you signed-up on.
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