- Report: #1433036
Complaint Review: LED OutFitters -
Reported By:
D. -
Anaheim, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
LED OutFitters
32 Intersection St 11550 Hempstead, New York. United States
Phone:
877-808-5337
Web:
https://www.ledoutfitters.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
LED OutFitters Poor Customer Service
Ordered Emergency Vehicle Lighting from them. LONG shipping time, and No tracking number. Had Immediate problem with product. Called them, but gave up after LONG hold time. Emailed them, but they never responded, and STILL haven't! Called again next day. LONG hold time, but spoke to a person, who said if I emailed them, they would get back to me by end of the day, as they hadn't read the emails yet.
They NEVER called or emailed. I called again the next day. LONG hold time. I explained to them this was for an Emergency Vehicle, that was Out of Service for this problem. He said that they would send replacement, and that it would be about 1 week!!!! I told him we couldn't have this EMERGENCY RESPONSE VEHICLE out of service for over a week, ( adding the 3 days due to their failure to respond!)
Their response ??? "OH WELL"! Our Agency will NEVER use them again, and we WILL let all other agencies know how they do business! Buyer Beware!
