- Report: #923709
Complaint Review: Legacy Infiniti - Lynbrook New York
Reported By:
Khurrum -
Hasbrouck Heights, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Legacy Infiniti
855 Sunrise Highway Lynbrook, 11563 New York, United States of America
Phone:
(877) 569-4634
Web:
Categories:
Business Rating:
(0)
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Legacy Infiniti has damaged by credit scores without my knowledge Lynbrook, New York
I visited Legacy Infiniti Saturday 8/4/2012 to negotiate the purchase of the vehicle. After reaching terms which were not clarified, I was informed by the finance manager that there will be an additional $425 for DMV fees even though the Sales manager said there will not be any DMV fees charged. That communication breakdown between the two departments was a red flag for me. After the sales team refused to budge, we departed with no deal.
I come to learn the next day they had pulled my credit report 9 times without even disclosing any information to me, let alone doing it in my presence. I informed them of this and have been receiving the runaround since. My concern further exasperates because my credit scores are damaged due to this credit inquiry abuse. I specifically spoke to Ian, a finance manager. I have spoken to Adam, a sales manager and have yet to hear from any of them. I was never provided any copies of the documents they claimed they shredded, which further undermines any legitimacy they may have to run my scores this number of times.
I come to learn the next day they had pulled my credit report 9 times without even disclosing any information to me, let alone doing it in my presence. I informed them of this and have been receiving the runaround since. My concern further exasperates because my credit scores are damaged due to this credit inquiry abuse. I specifically spoke to Ian, a finance manager. I have spoken to Adam, a sales manager and have yet to hear from any of them. I was never provided any copies of the documents they claimed they shredded, which further undermines any legitimacy they may have to run my scores this number of times.
