- Report: #1247077
Complaint Review: Legal Zoom - Internet
-
Author Not Confirmed
Why?
Legal Zoom
Internet, USA
Phone:
8777730888
Web:
legalzoom.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
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Carlos Villegas, Manager Customer Care Legal Zoom. Responded to a letter from the California Attorney General. This was in response to a complaint that Legal Zoom had ripped me off for $14.99 per month for 3 months with (no knowldge on my part) and then refused to refund the $14.99. I contacted them and they were very evasive, beligerent and then hung ip on me. I had the bank stop payment and refund the money and then reported them to Attorney General California. I was told by consumer fraud department legal zoom was very unreputable, had been sued many times for simular fraud. I filed a complaint with attorney general after speaking with consumer complaint department.
The Manager Carlos Villegas responded to attorney general question and my compalint with more run around, lies and mis truths.
These are very sleezy people and the business is not reputable.
After my dealing with them for power of attorney, I find their product very expensive, not prepared well and riddled with errors.
Best advice- avoid these people like the plague.
1 Updates & Rebuttals
LegalZoom
Glendale,California,
United States of America
LegalZoom Response
#2UPDATE Employee
Wed, October 14, 2015
We are constantly striving to ensure the satisfaction of each customer, and it seems we fell short of that goal in this situation. We would like to know more about your situation & try to make things right. Please feel free to contact [email protected].
