- Report: #1474237
Complaint Review: Liberty Mutual / LM General Insurance Company - Boston MA
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Author Confirmed
Why?
Liberty Mutual / LM General Insurance Company
175 Berkeley Street, Boston, 02116 MA, United States
Phone:
8002952371
Web:
https://www.libertymutual.com/
Categories:
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Liberty Mutual / LM General Insurance Company We cancelled our Policy when receiving a Renewal Notice of $1285, with no accidents nor criminal record... Boston MA
1. Notice of Easy Pay not charging automatic payments as previous years? Policy Number: AOS-258-240698-70 Dear PABLO, Your coverage is at risk because we have not received your payment which was due on 06/04/2018. Your Auto coverage can be continued without interruption if we receive your payment prior to 06/30/2018. Amount Past Due: $682.08 Cancellation Date: 06/30/2018 Questions? Call us at 1-800-526-1547 Liberty Mutual is here for you with products to fit your needs. Yes No LM General Insurance Company. ©2018 Liberty Mutual Insurance Company, 175 Berkeley Street, Boston, MA, 02116
2. Notice of Payment confirmation thru end period of July 2019.. Policy Number: AOS-258-240698-70 Hello pablo, Thank you for your recent payment. Your payment has been applied to your policy balance and is reflected on the billing summary page of your online account. Payment Details Confirmation Number: 198438905 Policy Number: AOS-258-240698-70 Payment Date: 07/05/2018 Amount: $273.08 Payment Method: Debit Card ending in 6614
3. On 7/19 we received the Renewal Notice of $ncrease. Bill Details: Amount Due: $425.99 Payment Due By: 08/05/2018 Policy Number: AOS-258-240698-70 View or Pay My Bill → Did you know you can pay off your policy balance of $3,407.92 now and avoid future installment fees?
4. When we fought the $273 to $425 increase($1851 a year!) and reminded them of NO Tickets, NO Accidents, the Representative blamed the State of Florida saying it was a Statewide increase, After repeated attempts the Representative said, "too bad". So we sought another Carrier prior to the end of July and CANCELLED. They got mad and sent us a Bill anyway. Then they sent a Collection Company to collect it. This is a concocted Scheme to damage our reputation. Also, we do not know why our private info was sent to CCS, http://www.ccspayment.com Pin #49282, for the additional amount of $363.92, when we paid up to 7/31/2018, then started with their competitor effective 7/31/2018?!
