- Report: #73937
Complaint Review: Lifekey Borland Naturals - Cincinati Ohio
-
Author Not Confirmed
Why?
Lifekey Borland Naturals
4181 Crossgate Ln Cincinati, 45242 Ohio, U.S.A.
Phone:
800-640-9715.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Lifekey, Borland Naturals Tells you that you will not be billed in the future, but does anyway Cincinati Ohio
I purchased the product. The salesperson explained that they would automatically renew my order in 2 months and bill my credit card. I declined and stated that I did not want to be automatically renewed and/or billed. I was informed that all I had to do was cancel prior to the 60 days and I would not be. I asked why I could not order and cancel at the same time? I was told that I could....my account would be flagged as cancelled.
Now, I just received my credit card statement with a new billing for the next order. The order has not arrived, but I have been billed for it. When I contacted the company to clear up their mistake, I was informed that they will mail me out a refund package and I may or may not receive a refund once I mail it all back in.
First of all, reputable companies would have just sent a credit to my credit card company, and either stopped the shipment or provided my with a Return Authorization Number to return the product.
Second, I feel that I was lied to by the salesperson in the first place. I would not have placed the order if I had not been told I would not be re-billed. I never want my credit card transactions to be open ended! It sounds to me like a scam to get access to peoples credit cards.
Wayne
Cape Coral, Florida
U.S.A.
Now, I just received my credit card statement with a new billing for the next order. The order has not arrived, but I have been billed for it. When I contacted the company to clear up their mistake, I was informed that they will mail me out a refund package and I may or may not receive a refund once I mail it all back in.
First of all, reputable companies would have just sent a credit to my credit card company, and either stopped the shipment or provided my with a Return Authorization Number to return the product.
Second, I feel that I was lied to by the salesperson in the first place. I would not have placed the order if I had not been told I would not be re-billed. I never want my credit card transactions to be open ended! It sounds to me like a scam to get access to peoples credit cards.
Wayne
Cape Coral, Florida
U.S.A.
