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  • Report:  #74470

Complaint Review: LifeKey Healthcare - Internet

Reported By:
- Kailua, Hawaii,
Submitted:
Updated:

LifeKey Healthcare
www.enzyte.com Internet, U.S.A.
Phone:
866-985-9040
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I placed an on-line order for a "free" sample of Enzyte. Although the page indicated that it would be shipped immediately, I did not receive it for over a month. I used the product, decided that it was not effective and would not order more.

When I saw the $69 charge on my credit card, I called the company and asked why I was being charged when I did not place an order for addtional bottles of the product. The agent was polite and said the "fine print" on the web page indicated that I would be subscribing for the product unless I cancelled within 30 days of the sample order. Because I received the product well OVER 30 days after I placed the "free" sample order, it doesn't make sense that I would cancel before I had an opportunity to try the stuff. I explained this to the agent and she agreed to refund one-half of the $69 charge and send me two free bottles. This is bit better than some people have experienced but I'm still out some money.

Robert

Kailua, Hawaii
U.S.A.


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