Howard
Ingleside,#2Consumer Suggestion
Sun, December 15, 2002
Credit Card Purchases either via phone, mail or the internet are governed by the both State and Federal Laws. Specifically under the contract laws. There are certain remedies that you need to be aware of. First - Always read everything regarding your order, especially the small print. Under contract law if you do not want to accept any of the offer you can make a counter-offer (best to do this in writing. If there is no statement on either side (seller/buyer) then the law decides on the issue. Second - If the purchase is done by credit card and a charge come up that you did not authorize. Call and Write to the credit company disputing the charge. In most cases you have 10 to 30 days to do this. Third - Call and Write to the company that you have a dispute with. Send it with a Return Receipt Requested. Otherwise, you do not have proof that they received your correspondence. Four - If a company sends you a product via any carrier (ie Fedex, US Mail, Truck) you can refuse to accept the item, do not open the package up. Just marked it "Return to Sender Refused." Fifth - If all else fails contact the Consumer Fraud Division of either U.S. or your state's Attorney Generals Office. Or institute a class action lawsuit. Hope this helps.
Howard
Ingleside,#3Consumer Suggestion
Sun, December 15, 2002
Credit Card Purchases either via phone, mail or the internet are governed by the both State and Federal Laws. Specifically under the contract laws. There are certain remedies that you need to be aware of. First - Always read everything regarding your order, especially the small print. Under contract law if you do not want to accept any of the offer you can make a counter-offer (best to do this in writing. If there is no statement on either side (seller/buyer) then the law decides on the issue. Second - If the purchase is done by credit card and a charge come up that you did not authorize. Call and Write to the credit company disputing the charge. In most cases you have 10 to 30 days to do this. Third - Call and Write to the company that you have a dispute with. Send it with a Return Receipt Requested. Otherwise, you do not have proof that they received your correspondence. Four - If a company sends you a product via any carrier (ie Fedex, US Mail, Truck) you can refuse to accept the item, do not open the package up. Just marked it "Return to Sender Refused." Fifth - If all else fails contact the Consumer Fraud Division of either U.S. or your state's Attorney Generals Office. Or institute a class action lawsuit. Hope this helps.
Howard
Ingleside,#4Consumer Suggestion
Sun, December 15, 2002
Credit Card Purchases either via phone, mail or the internet are governed by the both State and Federal Laws. Specifically under the contract laws. There are certain remedies that you need to be aware of. First - Always read everything regarding your order, especially the small print. Under contract law if you do not want to accept any of the offer you can make a counter-offer (best to do this in writing. If there is no statement on either side (seller/buyer) then the law decides on the issue. Second - If the purchase is done by credit card and a charge come up that you did not authorize. Call and Write to the credit company disputing the charge. In most cases you have 10 to 30 days to do this. Third - Call and Write to the company that you have a dispute with. Send it with a Return Receipt Requested. Otherwise, you do not have proof that they received your correspondence. Four - If a company sends you a product via any carrier (ie Fedex, US Mail, Truck) you can refuse to accept the item, do not open the package up. Just marked it "Return to Sender Refused." Fifth - If all else fails contact the Consumer Fraud Division of either U.S. or your state's Attorney Generals Office. Or institute a class action lawsuit. Hope this helps.