- Report: #71321
Complaint Review: Lifekey - Cincinnati Ohio
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Author Not Confirmed
Why?
Lifekey
Unk Cincinnati, Ohio Cincinnati, 45242 Ohio, U.S.A.
Phone:
87-436-9983
Web:
N/A
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Business Rating:
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Lifekey, Inc. ripoff dishonest fraudulent billing. Cincinnati Ohio
As with the other complainers, there is an unauthorized billing on my Master Card from 4Enzyte. Telephoning the company (if you can call them that!) resolves nothing! I had prudently canceled from their program at the website, after two and a half weeks. Why?... because the product does absolutely nothing!
The first person who answered said that nothing can be done at that time because their computer system was down. She advised me to try calling hours later. I did call back later and spoke with a man who told me that I would have to FAX a copy of the cancellation print-out from the 96shoes.com site. He gave me a telephone number for the FAX.
Within only a few minutes, I tried FAXing the copy of the 96shoes.com print out. A recording said that the phone number was disconnected. I immediately telephoned 4enzyte.com to confirm the FAX number. It was correct, but now "Oh, the machine isn't working. Try again tomorrow." Tomorrow came and I tried again...."the number you are calling is not in use or has been disconnected." And so it goes. I finally contacted my credit card company so that they can do their own investigation.
Douglas
Sparks, Nevada
U.S.A.
Click here to see why we deleted either a phone number, link or e-mail address from this report.
The first person who answered said that nothing can be done at that time because their computer system was down. She advised me to try calling hours later. I did call back later and spoke with a man who told me that I would have to FAX a copy of the cancellation print-out from the 96shoes.com site. He gave me a telephone number for the FAX.
Within only a few minutes, I tried FAXing the copy of the 96shoes.com print out. A recording said that the phone number was disconnected. I immediately telephoned 4enzyte.com to confirm the FAX number. It was correct, but now "Oh, the machine isn't working. Try again tomorrow." Tomorrow came and I tried again...."the number you are calling is not in use or has been disconnected." And so it goes. I finally contacted my credit card company so that they can do their own investigation.
Douglas
Sparks, Nevada
U.S.A.
Click here to see why we deleted either a phone number, link or e-mail address from this report.
1 Updates & Rebuttals
Todd
Omaha,Nebraska,
U.S.A.
DPI is a vendor and unable to provide customer service related to this product
#2UPDATE Employee
Sat, November 08, 2003
Customers of LifeKey's Enzyte should call 1-866-985-9040 to receive credit, cancel program enrollment, or obtain customer service regarding a product order. DPI Merchant Services, a division of TransFirst, is a vendor that provides card processing services. DPI is a vendor and unable to provide customer service related to this product. Purchasers of Enzyte who have questions or complaints are encouraged to contact Enzyte directly at 1-866-985-9040 to affect resolution.
