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  • Report:  #1338521

Complaint Review: Lifemates - Mississauga Ontario

Reported By:
Christine - Calgary, Alberta, Canada
Submitted:
Updated:

Lifemates
#500, 3660 Hurontario St. Mississauga, L5B 3C4 Ontario, Canada
Web:
www.elitesingles.com
Categories:
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This is my second report on Lifemates which is owned by Elite Singles which is owned by Affinitas in Berlin, Germany.  I reported earlier this year that Lifemates provided me with only 4 matches in 19 months, the time between matches was 3-7+ months, and none of the matches was at all compatible (e.g., though my first stated compatibility priorities were "active and outdoorsy", my 4th match had a life-thretening heart condition).  In addition, the men I met reported that they get called "all the time" but their matches are also usually poor.

 

I filed a complaint with Small Claims in Calgary in June and on November 14th, went to a mandated mediation at the Calgary Courts Centre. Eite Singles did not show up.  I have subsequently proceeded with the next step which is to go to trial.  The Court mediator told me to expect a letter in the mail with a "pre-trial meeting" date. Elite Singles will be required to attend this meeting. Then I will get a court date at which a judge will make a decision re my claim for $4033.70 + court costs, interest and damages.  Should Elite not show up again, it will be marked on its record that it has defailted twice before trial.

 

Craig Gleason, COO of Lifemates/ Elite Singles, outright lied in his one paragraph hand-written rebuttal, stating that I was matched by Lifemates 11 times (it was 4), and that I did not provide feedback on every match (I did).  I am tall, blonde, fit, attractive, educated and was assured there were compatible matches in the company's database.  



1 Updates & Rebuttals

Elite Singles found guilty... again!

#2Author of original report

Sat, October 28, 2017

Elite Singles Canada Lifemates' Gay Gleason, CEO Elite Singles found guilty but ignores Court Order Calgary, Mississauga, International Internet

 

On August 10, 2017, a judge in Calgary ruled Elite Singles Canada Corporation (who owns Lifemates) guilty of false advertising and ripping off unwitting consumers.

 

A Writ of Enforcement was subsequently filed so the company now has a lien against it.

 

Besides my case, the court clerks made me aware that there have been at least two other successful legal claims (2014 for ~$26,000 and 2016 for ~$3600) made against Elite Singles Canada.

 

The company, under Gay Gleason of 500-3660 Hurontario St. Mississauga, ON., has refused to pay the judgment amount of $4405.70. In addition, my copied Court Order and reminder, sent to their head office in Canada (see the address given to the court above), was returned unopened to my residence on September 29th.

 

Elite Singles is represented by their Calgary lawyer, Patrick Breen of McLeod Law, who I copied all correspondence to yet have had no response from.

 

Since I filed my initial complaint in Small Claims court in 2016, other former Lifemates/Elite Singles clients have contacted me with their own similar experiences. Lifemates was found guilty in Quebec earlier this year as well.

 

m.opc.gouv.qc.ca/en/news/communique/article/lifemates-declaree-coupable/

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